Customer Service Jobs in Nanticoke, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Care Representative I
- Wilkes Barre, PA (8 miles from Nanticoke, PA)
- 13 hours ago
- Wilkes Barre, PA (8 miles from Nanticoke, PA)
- 13 hours ago
Nearest Major Market:ScrantonNearest Secondary Market:Wilkes Barre Job Segment: Sustainability, Substance Abuse, Behavioral Health, Customer Service Representative, Customer Service, Energy, Healthcare...
Remote WorkCustomer Care Representative I - Bilingual
- Wilkes Barre, PA (8 miles from Nanticoke, PA)
- 13 hours ago
- Wilkes Barre, PA (8 miles from Nanticoke, PA)
- 13 hours ago
Customer Service Consultants handle complex inquiries independently or with very little assistance....
Remote WorkCustomer Experience Associate - Work From Home
- Kingston, PA (8 miles from Nanticoke, PA)
- 1 day ago
- Kingston, PA (8 miles from Nanticoke, PA)
- 1 day ago
FT Customer Experience Associate - Work From Home [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience Associate...
Remote WorkRetail Customer Service Associate
- Scranton, PA (24 miles from Nanticoke, PA)
- 2 days ago
- Scranton, PA (24 miles from Nanticoke, PA)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 921 Viewmont Dr, Scranton Dickson...
- Kingston, PA (8 miles from Nanticoke, PA)
- 5 days ago
- Kingston, PA (8 miles from Nanticoke, PA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Wilkes Barre, PA (8 miles from Nanticoke, PA)
- 5 days ago
- Wilkes Barre, PA (8 miles from Nanticoke, PA)
- 5 days ago
Their commitment to outstanding customer service and high-quality products sets them apart in the industry....
Customer Service Representative
- Pittston, PA (16 miles from Nanticoke, PA)
- 6 days ago
- Pittston, PA (16 miles from Nanticoke, PA)
- 6 days ago
service, insurance, contact center, client services Additional Skills & Qualifications Previous experience in any area of the following areas of insurance highly desired: professional liability, small...
- Hazleton, PA (17 miles from Nanticoke, PA)
- 7 days ago
- Hazleton, PA (17 miles from Nanticoke, PA)
- 7 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative - Work From Home
- Hazleton, PA (17 miles from Nanticoke, PA)
- 11 days ago
- Hazleton, PA (17 miles from Nanticoke, PA)
- 11 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCasual Customer Care Representative $17 hourly
- Wilkes Barre, PA (8 miles from Nanticoke, PA)
- 14 days ago
- Wilkes Barre, PA (8 miles from Nanticoke, PA)
- 14 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- Wilkes Barre, PA (8 miles from Nanticoke, PA)
- 14 days ago
- Wilkes Barre, PA (8 miles from Nanticoke, PA)
- 14 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Agent, Admin (Clerk)- 2nd Shift
- Hazle Township, PA (16 miles from Nanticoke, PA)
- 16 days ago
- Hazle Township, PA (16 miles from Nanticoke, PA)
- 16 days ago
The Customer Service Agent, Admin has the basic responsibility for label control, yard coordination, and administrative functions in support of the entire outbound (Shipping and Picking) operation....
Dispensary Associate-PT (Scranton)
- Scranton, PA (24 miles from Nanticoke, PA)
- 17 days ago
- Scranton, PA (24 miles from Nanticoke, PA)
- 17 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
- Hazle Township, PA (17 miles from Nanticoke, PA)
- 30+ days ago
- Hazle Township, PA (17 miles from Nanticoke, PA)
- 30+ days ago
(may vary by facility) Apply today to join a team that values accuracy, collaboration, and exceptional customer service! Why Lineage?...
Insurance Customer Service Representative
- Wilkes Barre, PA (8 miles from Nanticoke, PA)
- 30+ days ago
- Wilkes Barre, PA (8 miles from Nanticoke, PA)
- 30+ days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Demographic Data for Nanticoke, PA
Moving to Nanticoke, PA? Find some basic demographic data about Nanticoke, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Nanticoke, PA
Highest Education Level
Customer Services in Nanticoke, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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