Customer Service Jobs in Mountville, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 29 Jobs

LNS Airport- PT Customer Service Agent

  • Lititz, PA (12 miles from Mountville, PA)
  • 2 days ago
  • Lititz, PA (12 miles from Mountville, PA)
  • 2 days ago

LNS Airport- PT Customer Service Agent Job Description: At Surf Air Mobility, were transforming air mobility....

Customer Service Associate

  • Dover, PA (23 miles from Mountville, PA)
  • 3 days ago
  • Dover, PA (23 miles from Mountville, PA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • York, PA (23 miles from Mountville, PA)
  • 4 days ago
  • York, PA (23 miles from Mountville, PA)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Lancaster, PA (6 miles from Mountville, PA)
  • 4 days ago
  • Lancaster, PA (6 miles from Mountville, PA)
  • 4 days ago

Handles customer service issues in a professional manner. Other Duties: Responsible for cleanliness of the backroom and the assigned company vehicle....

Customer Service Associate

  • Gap, PA (23 miles from Mountville, PA)
  • 7 days ago
  • Gap, PA (23 miles from Mountville, PA)
  • 7 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Experience Associate

  • Ephrata, PA (16 miles from Mountville, PA)
  • 7 days ago
  • Ephrata, PA (16 miles from Mountville, PA)
  • 7 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative

  • E Petersburg, PA (5 miles from Mountville, PA)
  • 7 days ago
  • E Petersburg, PA (5 miles from Mountville, PA)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative (Loan Consultant I)

  • Lancaster, PA (6 miles from Mountville, PA)
  • 8 days ago
  • Lancaster, PA (6 miles from Mountville, PA)
  • 8 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative (Loan Consultant I)

  • Lancaster, PA (6 miles from Mountville, PA)
  • 10 days ago
  • Lancaster, PA (6 miles from Mountville, PA)
  • 10 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative - Remote

  • York, PA (23 miles from Mountville, PA)
  • 11 days ago
  • York, PA (23 miles from Mountville, PA)
  • 11 days ago

We provide customer service to some of the nations most prominent brands....

Remote Work

Customer Service Representative

  • Lebanon, PA (18 miles from Mountville, PA)
  • 12 days ago
  • Lebanon, PA (18 miles from Mountville, PA)
  • 12 days ago

Lebanon, Pennsylvania 15220 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • York, PA (23 miles from Mountville, PA)
  • 18 days ago
  • York, PA (23 miles from Mountville, PA)
  • 18 days ago

Description The Conrad Company is looking for an onsite Customer Service Associate at our PennAir facility in York, PA....

Customer Service Representative

  • Lancaster, PA (6 miles from Mountville, PA)
  • 18 days ago
  • Lancaster, PA (6 miles from Mountville, PA)
  • 18 days ago

Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....

Customer Service Representative

  • York, PA (23 miles from Mountville, PA)
  • 20 days ago
  • York, PA (23 miles from Mountville, PA)
  • 20 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Representative

  • York, PA (23 miles from Mountville, PA)
  • 20 days ago
  • York, PA (23 miles from Mountville, PA)
  • 20 days ago

Customer Service Representative Requisition Id: 380781 Business Unit: LTL Location: York, PA, US, 17406 **What youll need to succeed as a Customer Service Representative at XPO** Minimum qualifications...

Demographic Data for Mountville, PA

Moving to Mountville, PA? Find some basic demographic data about Mountville, PA below.


Local
National
8,042
140
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Mountville, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mountville, PA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mountville, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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