Customer Service Jobs in Mount Pleasant, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Accounts Advisor Plus
- Greensburg, PA (12 miles from Mount Pleasant, PA)
- 8 days ago
- Greensburg, PA (12 miles from Mount Pleasant, PA)
- 8 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Customer Service Representative
- Mount Braddock, PA (16 miles from Mount Pleasant, PA)
- 1 day ago
- Mount Braddock, PA (16 miles from Mount Pleasant, PA)
- 1 day ago
Coordinate order fulfillment by routing appropriate documentation to purchasing or rental teams, ensuring all necessary forms (e.g., SR forms, POs) are included....
Retail Customer Service Supervisor - Full-Time Retail Customer Service Supervisor - Full-Time
- Greensburg, PA (12 miles from Mount Pleasant, PA)
- 3 days ago
- Greensburg, PA (12 miles from Mount Pleasant, PA)
- 3 days ago
Role models outstanding customer service....
Customer Service Representative
- North Versailles, PA (22 miles from Mount Pleasant, PA)
- 3 days ago
- North Versailles, PA (22 miles from Mount Pleasant, PA)
- 3 days ago
Job Description Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls,...
Customer Service Representative/ Lot Attendant
- Monroeville, PA (23 miles from Mount Pleasant, PA)
- 4 days ago
- Monroeville, PA (23 miles from Mount Pleasant, PA)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Monroeville, PA (23 miles from Mount Pleasant, PA)
- 5 days ago
- Monroeville, PA (23 miles from Mount Pleasant, PA)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Uniontown, PA (23 miles from Mount Pleasant, PA)
- 5 days ago
- Uniontown, PA (23 miles from Mount Pleasant, PA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- North Versailles, PA (22 miles from Mount Pleasant, PA)
- 5 days ago
- North Versailles, PA (22 miles from Mount Pleasant, PA)
- 5 days ago
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve...
Inside Sales/Rental Customer Service Representative
- Mount Braddock, PA (16 miles from Mount Pleasant, PA)
- 6 days ago
- Mount Braddock, PA (16 miles from Mount Pleasant, PA)
- 6 days ago
Job Summary The Inside Sales/Rental Customer Service Representative supports equipment sales and rentals by managing quotes, orders, and customer interactions....
Customer Service Representative I (Bilingual)
- United, PA (4 miles from Mount Pleasant, PA)
- 6 days ago
- United, PA (4 miles from Mount Pleasant, PA)
- 6 days ago
The Customer Service Representative supports not only customers but also sales force members and other internal stakeholders....
- United, PA (4 miles from Mount Pleasant, PA)
- 9 days ago
- United, PA (4 miles from Mount Pleasant, PA)
- 9 days ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....
- North Huntingdon, PA (16 miles from Mount Pleasant, PA)
- 11 days ago
- North Huntingdon, PA (16 miles from Mount Pleasant, PA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative
- Monroeville, PA (23 miles from Mount Pleasant, PA)
- 11 days ago
- Monroeville, PA (23 miles from Mount Pleasant, PA)
- 11 days ago
a Customer Service Representative....
Customer Service Associate - Customer Service Center
- Uniontown, PA (23 miles from Mount Pleasant, PA)
- 11 days ago
- Uniontown, PA (23 miles from Mount Pleasant, PA)
- 11 days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Customer Service Representative (Hybrid) - 1st Shift
- Murrysville, PA (22 miles from Mount Pleasant, PA)
- 12 days ago
- Murrysville, PA (22 miles from Mount Pleasant, PA)
- 12 days ago
Work Flexibility: Hybrid Schedule: 1st Shift Overtime based on business needs What you will do: As a Customer Service Representative, you will provide customer services relating to sales, sales promotions...
Demographic Data for Mount Pleasant, PA
Moving to Mount Pleasant, PA? Find some basic demographic data about Mount Pleasant, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mount Pleasant, PA
Highest Education Level
Customer Services in Mount Pleasant, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- Long-Term Disability
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Wellness
- Scanning
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Written Communication
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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