Customer Service Jobs in Morgantown, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 42 Jobs

Customer Service Associate

  • Morgantown, PA
  • 60+ days ago
  • Morgantown, PA
  • 60+ days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Susquehanna Printing Company- FT Customer Service Representative Circulation

  • Lancaster, PA (23 miles from Morgantown, PA)
  • 18 hours ago
  • Lancaster, PA (23 miles from Morgantown, PA)
  • 18 hours ago

The Customer Service Representative has the primary responsibility for providing customer service to customers and circulation carriers....

Customer Service Representative

  • Lancaster, PA (23 miles from Morgantown, PA)
  • 1 day ago
  • Lancaster, PA (23 miles from Morgantown, PA)
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Client Service Representative

  • Malvern, PA (21 miles from Morgantown, PA)
  • 1 day ago
  • Malvern, PA (21 miles from Morgantown, PA)
  • 1 day ago

Preferred Skills: Knowledge of customer service best practices and conflict resolution strategies Multitasking Attention to detail Teamwork and Collaboration BENEFITS We're passionate about helping...

Customer Service Associate

  • Paoli, PA (23 miles from Morgantown, PA)
  • 1 day ago
  • Paoli, PA (23 miles from Morgantown, PA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Experience Associate

  • Lancaster, PA (23 miles from Morgantown, PA)
  • 2 days ago
  • Lancaster, PA (23 miles from Morgantown, PA)
  • 2 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative I

  • Paradise, PA (17 miles from Morgantown, PA)
  • 3 days ago
  • Paradise, PA (17 miles from Morgantown, PA)
  • 3 days ago

Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....

LNS Airport- PT Customer Service Agent

  • Lititz, PA (20 miles from Morgantown, PA)
  • 5 days ago
  • Lititz, PA (20 miles from Morgantown, PA)
  • 5 days ago

LNS Airport- PT Customer Service Agent Job Description: At Surf Air Mobility, were transforming air mobility....

Customer Service Representative

  • Lancaster, PA (23 miles from Morgantown, PA)
  • 7 days ago
  • Lancaster, PA (23 miles from Morgantown, PA)
  • 7 days ago

Handles customer service issues in a professional manner. Other Duties: Responsible for cleanliness of the backroom and the assigned company vehicle....

Pharmacy Customer Service Associate

  • West Chester, PA (19 miles from Morgantown, PA)
  • 8 days ago
  • West Chester, PA (19 miles from Morgantown, PA)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Reading, PA (13 miles from Morgantown, PA)
  • 10 days ago
  • Reading, PA (13 miles from Morgantown, PA)
  • 10 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • E Petersburg, PA (24 miles from Morgantown, PA)
  • 11 days ago
  • E Petersburg, PA (24 miles from Morgantown, PA)
  • 11 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative (Full-time)

  • West Chester, PA (19 miles from Morgantown, PA)
  • 11 days ago
  • West Chester, PA (19 miles from Morgantown, PA)
  • 11 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative (Loan Consultant I)

  • Lancaster, PA (23 miles from Morgantown, PA)
  • 11 days ago
  • Lancaster, PA (23 miles from Morgantown, PA)
  • 11 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative (Loan Consultant I)

  • Lancaster, PA (23 miles from Morgantown, PA)
  • 14 days ago
  • Lancaster, PA (23 miles from Morgantown, PA)
  • 14 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Demographic Data for Morgantown, PA

Moving to Morgantown, PA? Find some basic demographic data about Morgantown, PA below.


Local
National
6,256
195
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
....................

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Morgantown, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Morgantown, PA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Morgantown, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »