Customer Service Jobs in Monroeville, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Accounts Advisor Plus
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 3 hours ago
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 3 hours ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
- United, PA (19 miles from Monroeville, PA)
- moments ago
- United, PA (19 miles from Monroeville, PA)
- moments ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 6 hours ago
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 6 hours ago
Benefit Customer Service Representative - Non Bilingual The Role As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the...
Remote Work- Oakmont, PA (8 miles from Monroeville, PA)
- 16 hours ago
- Oakmont, PA (8 miles from Monroeville, PA)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Moon Township, PA (23 miles from Monroeville, PA)
- 1 day ago
- Moon Township, PA (23 miles from Monroeville, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
a Customer Service Representative....
Retail Customer Service Associate Part Time
- Bridgeville, PA (19 miles from Monroeville, PA)
- 2 days ago
- Bridgeville, PA (19 miles from Monroeville, PA)
- 2 days ago
service to members....
Customer Service Agent Part Time
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 2 days ago
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 2 days ago
American Airlines is seeking Part Time Customer Service Agent at the Pittsburgh International Airport....
Customer Service Representative (Hybrid) - 1st Shift
- Murrysville, PA (6 miles from Monroeville, PA)
- 2 days ago
- Murrysville, PA (6 miles from Monroeville, PA)
- 2 days ago
Work Flexibility: Hybrid Schedule: 1st Shift Overtime based on business needs What you will do: As a Customer Service Representative, you will provide customer services relating to sales, sales promotions...
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 2 days ago
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 2 days ago
In this role, you will have the opportunity to engage with clients, shareholders and coworkers in a team- oriented and collegial environment where superior customer service is celebrated....
REMOTE Benefits Customer Service Representative
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 3 days ago
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 3 days ago
Start Date 8/18 Benefit Customer Service Representative The Role As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the...
Remote WorkCustomer Service Representative (Hybrid) - 1st Shift
- Export, PA (9 miles from Monroeville, PA)
- 4 days ago
- Export, PA (9 miles from Monroeville, PA)
- 4 days ago
Work Flexibility: Hybrid Schedule: 1st Shift Overtime based on business needs What you will do: As a Customer Service Representative, you will provide customer services relating to sales, sales promotions...
Sales & Customer Service Associate
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 4 days ago
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 4 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 4 days ago
- Pittsburgh, PA (7 miles from Monroeville, PA)
- 4 days ago
Customer Service Representative Third Party CS Pittsburgh, PA, US 5 days ago Quick Job type Full-time Quick Job description Description The customer service representative will be responsible for answering...
Remote WorkCustomer Service Representative
- United, PA (19 miles from Monroeville, PA)
- 4 days ago
- United, PA (19 miles from Monroeville, PA)
- 4 days ago
Customer Service Representative Function Sales & Marketing/Quality Control/Supply Chain/Customer Service Location United States - Remote - WI, MI, OH, PA United States - Remote - WI, MI, OH, PA Customer...
Demographic Data for Monroeville, PA
Moving to Monroeville, PA? Find some basic demographic data about Monroeville, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Monroeville, PA
Highest Education Level
Customer Services in Monroeville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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