Customer Service Jobs in Monroeville, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 72 Jobs

Customer Service Representative, Full or Part Time

Sharpsburg, PA (9 miles from Monroeville, PA)
1 day ago

Sharpsburg, PA (9 miles from Monroeville, PA)
1 day ago

Store 4704201: 501 N Main St, Sharpsburg, Pennsylvania 15215 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Veterinary Client Service Representative, Full Time- Late Evenings

McMurray, PA (22 miles from Monroeville, PA)
1 day ago

McMurray, PA (22 miles from Monroeville, PA)
1 day ago

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...

Remote Healthcare Customer Service Representative

United, PA (19 miles from Monroeville, PA)
1 day ago

United, PA (19 miles from Monroeville, PA)
1 day ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Remote Work

Customer Service Associate Team Leader (Front End Support Assistant Manager)

Wexford, PA (21 miles from Monroeville, PA)
2 days ago

Wexford, PA (21 miles from Monroeville, PA)
2 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Agent

Murrysville, PA (6 miles from Monroeville, PA)
2 days ago

Murrysville, PA (6 miles from Monroeville, PA)
2 days ago

Customer Service Agent Location: Murrysville, PA (Hybrid) Job Summary: The Customer Service Agent role is a critical position within our client's organization, serving as the primary point of contact...

Guaranteed Extra Board (GEB) Customer Service Representative - 90273057 - Pittsburgh, PA

Pittsburgh, PA (7 miles from Monroeville, PA)
2 days ago

Pittsburgh, PA (7 miles from Monroeville, PA)
2 days ago

> Employees Apply Here" onclick="window.location.href = ' ';"/> Guaranteed Extra Board (GEB) Customer Service Representative - 90273057 - Pittsburgh, PA Date: Jun 10, 2025 Location: Pittsburgh, PA,...

Customer Service Representative

Pittsburgh, PA (7 miles from Monroeville, PA)
2 days ago

Pittsburgh, PA (7 miles from Monroeville, PA)
2 days ago

Work-from-Home Customer Service Representative (Outbound Calling WV, OH, PA Only) Were hiring Temporary Work-from-Home Customer Service Representatives for an outbound calling project....

Remote Work

ULINE- Customer Service Representative

United, PA (19 miles from Monroeville, PA)
2 days ago

United, PA (19 miles from Monroeville, PA)
2 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Health Care Customer Service, Associate

Pittsburgh, PA (7 miles from Monroeville, PA)
3 days ago

Pittsburgh, PA (7 miles from Monroeville, PA)
3 days ago

Apply today to become a Health Care Customer Service, Associate!...

Remote Work

Senior Customer Experience Associate

United, PA (19 miles from Monroeville, PA)
3 days ago

United, PA (19 miles from Monroeville, PA)
3 days ago

Remote Senior Customer Experience Associate Tobii Dynavox United States, Pennsylvania Jun 07, 2025 Why join us? We're on a mission to empower people with disabilities to do what they once did or...

Retail Customer Service Supervisor

Greensburg, PA (13 miles from Monroeville, PA)
3 days ago

Greensburg, PA (13 miles from Monroeville, PA)
3 days ago

Role models outstanding customer service....

Customer Service Representative

Aspinwall, PA (9 miles from Monroeville, PA)
3 days ago

Aspinwall, PA (9 miles from Monroeville, PA)
3 days ago

Well-established manufacturing company in search of a Customer Service Representative to join their growing team!...

Customer Service Associate - Temporary

Moon Township, PA (23 miles from Monroeville, PA)
3 days ago

Moon Township, PA (23 miles from Monroeville, PA)
3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Specialist

Pittsburgh, PA (7 miles from Monroeville, PA)
3 days ago

Pittsburgh, PA (7 miles from Monroeville, PA)
3 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Client Service Representative

Warrendale, PA (24 miles from Monroeville, PA)
4 days ago

Warrendale, PA (24 miles from Monroeville, PA)
4 days ago

In this role, you will have the opportunity to engage with clients, shareholders and coworkers in a team- oriented and collegial environment where superior customer service is celebrated....

View all 72 jobs

Demographic Data for Monroeville, PA

Moving to Monroeville, PA? Find some basic demographic data about Monroeville, PA below.

Median Age

Average Household Income

Home Value vs Household Income in Monroeville, PA

Local

National

Total Population

13,002,700

Number of Businesses

303,027

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Monroeville, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Monroeville, PA offer the following education background

High School or GED

34.7%

Bachelor's Degree

25.3%

Associate's Degree

16.0%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.7%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Monroeville, PA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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