Customer Service Jobs in Monongahela, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Accounts Advisor Plus
- Washington, PA (17 miles from Monongahela, PA)
- 2 days ago
- Washington, PA (17 miles from Monongahela, PA)
- 2 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Benefits Customer Service Representative - Bilingual
- Pittsburgh, PA (10 miles from Monongahela, PA)
- 16 hours ago
- Pittsburgh, PA (10 miles from Monongahela, PA)
- 16 hours ago
service, Call center, Customer support, data entry, benefits verification, Microsoft office, customer service call center, pension, inbound call, outbound calls Top Skills Details Customer service,...
Remote WorkBenefits Customer Service Representative
- Pittsburgh, PA (10 miles from Monongahela, PA)
- 17 hours ago
- Pittsburgh, PA (10 miles from Monongahela, PA)
- 17 hours ago
service, Call center, Customer support, data entry, benefits verification, Microsoft office, customer service call center, pension, inbound call, outbound calls Top Skills Details Customer service,...
Remote WorkCustomer Experience Associate - Work From Home
- Bethel Park, PA (9 miles from Monongahela, PA)
- 18 hours ago
- Bethel Park, PA (9 miles from Monongahela, PA)
- 18 hours ago
FT Customer Experience Associate - Work From Home [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience Associate...
Remote WorkLead Customer Service Representative
- Pittsburgh, PA (10 miles from Monongahela, PA)
- 1 day ago
- Pittsburgh, PA (10 miles from Monongahela, PA)
- 1 day ago
team as a Customer Service Representative....
Customer Service Associate - Morning Shift
- North Versailles, PA (13 miles from Monongahela, PA)
- 2 days ago
- North Versailles, PA (13 miles from Monongahela, PA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Morning Shift
- Pittsburgh, PA (10 miles from Monongahela, PA)
- 2 days ago
- Pittsburgh, PA (10 miles from Monongahela, PA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Immediate Hire Customer Service Representative
- New Stanton, PA (15 miles from Monongahela, PA)
- 3 days ago
- New Stanton, PA (15 miles from Monongahela, PA)
- 3 days ago
You'll travel to customer locations, complete vehicle inspections, and guide them through the final steps of the selling processall while delivering top-tier customer service....
Customer Service Representative
- Swissvale, PA (15 miles from Monongahela, PA)
- 5 days ago
- Swissvale, PA (15 miles from Monongahela, PA)
- 5 days ago
Starting Salary: $21.50 / hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Customer Service Representative
- Pittsburgh, PA (10 miles from Monongahela, PA)
- 5 days ago
- Pittsburgh, PA (10 miles from Monongahela, PA)
- 5 days ago
Customer Service Representative Skills and Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving...
- United, PA (23 miles from Monongahela, PA)
- 6 days ago
- United, PA (23 miles from Monongahela, PA)
- 6 days ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....
Customer Service Associate - Weekend Availability
- Bridgeville, PA (14 miles from Monongahela, PA)
- 6 days ago
- Bridgeville, PA (14 miles from Monongahela, PA)
- 6 days ago
As the name suggests, your main priority is to provide great customer service....
Showroom Customer Service Representative
- McMurray, PA (13 miles from Monongahela, PA)
- 6 days ago
- McMurray, PA (13 miles from Monongahela, PA)
- 6 days ago
Communicate customer product service needs to the customer service team in a timely manner. Assist in the training and development of new employees....
Associate, Client Service Representative II
- Pittsburgh, PA (10 miles from Monongahela, PA)
- 7 days ago
- Pittsburgh, PA (10 miles from Monongahela, PA)
- 7 days ago
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible...
- Pittsburgh, PA (10 miles from Monongahela, PA)
- 7 days ago
- Pittsburgh, PA (10 miles from Monongahela, PA)
- 7 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Demographic Data for Monongahela, PA
Moving to Monongahela, PA? Find some basic demographic data about Monongahela, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Monongahela, PA
Highest Education Level
Customer Services in Monongahela, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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