Customer Service Jobs in Monessen, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Accounts Advisor Plus
- Pittsburgh, PA (14 miles from Monessen, PA)
- 26 days ago
- Pittsburgh, PA (14 miles from Monessen, PA)
- 26 days ago
secure and protect product in company vehicle Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
- Pittsburgh, PA (14 miles from Monessen, PA)
- 1 day ago
- Pittsburgh, PA (14 miles from Monessen, PA)
- 1 day ago
Back to results Customer Service Agent Branches & Operations Full-time Pittsburgh, PA, United States Apply now Apply now Ready to elevate your customer service game?...
Customer Service Representative, Full or Part Time
- Sharpsburg, PA (24 miles from Monessen, PA)
- 3 days ago
- Sharpsburg, PA (24 miles from Monessen, PA)
- 3 days ago
Store 4704201: 501 N Main St, Sharpsburg, Pennsylvania 15215 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Veterinary Client Service Representative, Full Time- Late Evenings
- McMurray, PA (17 miles from Monessen, PA)
- 3 days ago
- McMurray, PA (17 miles from Monessen, PA)
- 3 days ago
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
Remote Healthcare Customer Service Representative
- United, PA (21 miles from Monessen, PA)
- 3 days ago
- United, PA (21 miles from Monessen, PA)
- 3 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Remote Work- Murrysville, PA (24 miles from Monessen, PA)
- 3 days ago
- Murrysville, PA (24 miles from Monessen, PA)
- 3 days ago
Customer Service Agent Location: Murrysville, PA (Hybrid) Job Summary: The Customer Service Agent role is a critical position within our client's organization, serving as the primary point of contact...
Lead Customer Service Representative
- Washington, PA (19 miles from Monessen, PA)
- 4 days ago
- Washington, PA (19 miles from Monessen, PA)
- 4 days ago
Customer Service Representative....
Guaranteed Extra Board (GEB) Customer Service Representative - 90273057 - Pittsburgh, PA
- Pittsburgh, PA (14 miles from Monessen, PA)
- 4 days ago
- Pittsburgh, PA (14 miles from Monessen, PA)
- 4 days ago
> Employees Apply Here" onclick="window.location.href = ' ';"/> Guaranteed Extra Board (GEB) Customer Service Representative - 90273057 - Pittsburgh, PA Date: Jun 10, 2025 Location: Pittsburgh, PA,...
Customer Service Representative
- Pittsburgh, PA (14 miles from Monessen, PA)
- 4 days ago
- Pittsburgh, PA (14 miles from Monessen, PA)
- 4 days ago
Work-from-Home Customer Service Representative (Outbound Calling WV, OH, PA Only) Were hiring Temporary Work-from-Home Customer Service Representatives for an outbound calling project....
Remote WorkULINE- Customer Service Representative
- United, PA (21 miles from Monessen, PA)
- 4 days ago
- United, PA (21 miles from Monessen, PA)
- 4 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Health Care Customer Service, Associate
- Pittsburgh, PA (14 miles from Monessen, PA)
- 4 days ago
- Pittsburgh, PA (14 miles from Monessen, PA)
- 4 days ago
Apply today to become a Health Care Customer Service, Associate!...
Remote WorkSenior Customer Experience Associate
- United, PA (21 miles from Monessen, PA)
- 4 days ago
- United, PA (21 miles from Monessen, PA)
- 4 days ago
Remote Senior Customer Experience Associate Tobii Dynavox United States, Pennsylvania Jun 07, 2025 Why join us? We're on a mission to empower people with disabilities to do what they once did or...
Retail Customer Service Supervisor
- Greensburg, PA (22 miles from Monessen, PA)
- 5 days ago
- Greensburg, PA (22 miles from Monessen, PA)
- 5 days ago
Role models outstanding customer service....
Retail Customer Service Specialist
- Pittsburgh, PA (14 miles from Monessen, PA)
- 5 days ago
- Pittsburgh, PA (14 miles from Monessen, PA)
- 5 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Retail Customer Service Supervisor
- Washington, PA (19 miles from Monessen, PA)
- 7 days ago
- Washington, PA (19 miles from Monessen, PA)
- 7 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Demographic Data for Monessen, PA
Moving to Monessen, PA? Find some basic demographic data about Monessen, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Monessen, PA
Highest Education Level
Customer Services in Monessen, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »