Customer Service Jobs in Monaca, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Freedom, PA (6 miles from Monaca, PA)
- 3 days ago
- Freedom, PA (6 miles from Monaca, PA)
- 3 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Burgettstown, PA (20 miles from Monaca, PA)
- 1 day ago
- Burgettstown, PA (20 miles from Monaca, PA)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Warrendale, PA (12 miles from Monaca, PA)
- 1 day ago
- Warrendale, PA (12 miles from Monaca, PA)
- 1 day ago
Whats a typical day as a Customer Service Representative? Youll be: Providing world-class client service to ensure customer satisfaction....
Customer Service Representative - Data Specialist
- New Castle, PA (21 miles from Monaca, PA)
- 1 day ago
- New Castle, PA (21 miles from Monaca, PA)
- 1 day ago
. - Route patrons and calls to appropriate destinations. - Prepare materials for shelving or filing. - Search for claimed returned or missing items. - Perform opening and closing procedures. - Respond...
Sales & Customer Service Associate
- Wexford, PA (13 miles from Monaca, PA)
- 1 day ago
- Wexford, PA (13 miles from Monaca, PA)
- 1 day ago
service and help everyone feel valued and understood....
Customer Service Representative
- Wexford, PA (13 miles from Monaca, PA)
- 1 day ago
- Wexford, PA (13 miles from Monaca, PA)
- 1 day ago
Dealership: L0289 Baierl Chevrolet Baierl Chevrolet Customer Service Representative Responsibilities : Receive payments made by cash, checks, credit card receipts, EFTs and issue payment receipts Process...
Pharmacy Customer Service Associate
- Crafton, PA (19 miles from Monaca, PA)
- 3 days ago
- Crafton, PA (19 miles from Monaca, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Beaver Falls, PA (7 miles from Monaca, PA)
- 9 days ago
- Beaver Falls, PA (7 miles from Monaca, PA)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Warrendale, PA (12 miles from Monaca, PA)
- 13 days ago
- Warrendale, PA (12 miles from Monaca, PA)
- 13 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Customer Service Representative
- Bridgeville, PA (24 miles from Monaca, PA)
- 16 days ago
- Bridgeville, PA (24 miles from Monaca, PA)
- 16 days ago
Store 2743641: 3029 Washington Pike, Bridgeville, Pennsylvania 15017 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Leetsdale, PA (8 miles from Monaca, PA)
- 16 days ago
- Leetsdale, PA (8 miles from Monaca, PA)
- 16 days ago
Cen., Leetsdale, Pennsylvania 15056 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
- Bridgeville, PA (24 miles from Monaca, PA)
- 17 days ago
- Bridgeville, PA (24 miles from Monaca, PA)
- 17 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Receptionist, Customer Service Associate
- Mars, PA (14 miles from Monaca, PA)
- 17 days ago
- Mars, PA (14 miles from Monaca, PA)
- 17 days ago
The Receptionist, Customer Service Associate is responsible for supporting reception, customer service, and clerical needs of the center....
- Cranberry Twp, PA (12 miles from Monaca, PA)
- 21 days ago
- Cranberry Twp, PA (12 miles from Monaca, PA)
- 21 days ago
Preferred: Associates degree. 1 year of experience in Customer Service and its related tasks. SAP Order Management experience. #LI-KH2 #LI-HYBRID...
Customer Service Representative, Full or Part Time
- Sharpsburg, PA (24 miles from Monaca, PA)
- 21 days ago
- Sharpsburg, PA (24 miles from Monaca, PA)
- 21 days ago
Store 4704201: 501 N Main St, Sharpsburg, Pennsylvania 15215 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Monaca, PA
Moving to Monaca, PA? Find some basic demographic data about Monaca, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Monaca, PA
Highest Education Level
Customer Services in Monaca, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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