Customer Service Jobs in Monaca, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Crafton, PA (19 miles from Monaca, PA)
- 1 day ago
- Crafton, PA (19 miles from Monaca, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate Part Time
- Pittsburgh, PA (16 miles from Monaca, PA)
- 1 day ago
- Pittsburgh, PA (16 miles from Monaca, PA)
- 1 day ago
service to members....
Retail Customer Service Cashier
- Baden, PA (7 miles from Monaca, PA)
- 4 days ago
- Baden, PA (7 miles from Monaca, PA)
- 4 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Call Center Customer Service Representative
- Weirton, WV (21 miles from Monaca, PA)
- 4 days ago
- Weirton, WV (21 miles from Monaca, PA)
- 4 days ago
Call Center Customer Service RepresentativeWe are looking for a Call Center Representative that will be the liaison between our customers and their clients on a day to day basis....
Retail Customer Service Associate Full Time
- Pittsburgh, PA (16 miles from Monaca, PA)
- 7 days ago
- Pittsburgh, PA (16 miles from Monaca, PA)
- 7 days ago
service to members....
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Representative
- Beaver Falls, PA (7 miles from Monaca, PA)
- 10 days ago
- Beaver Falls, PA (7 miles from Monaca, PA)
- 10 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Sales & Customer Service Associate
- Wexford, PA (13 miles from Monaca, PA)
- 10 days ago
- Wexford, PA (13 miles from Monaca, PA)
- 10 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Cranberry Township, PA (12 miles from Monaca, PA)
- 12 days ago
- Cranberry Township, PA (12 miles from Monaca, PA)
- 12 days ago
Contributes to team effort by accomplishing related results as needed.Skills/Qualifications:- Customer Service- Product Knowledge- Quality Focus- Problem Solving- Market Knowledge- Documentation Skills...
Dispensary Associate - Part Time
- Cranberry Township, PA (12 miles from Monaca, PA)
- 12 days ago
- Cranberry Township, PA (12 miles from Monaca, PA)
- 12 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Retail Customer Service Associate
- Wexford, PA (13 miles from Monaca, PA)
- 12 days ago
- Wexford, PA (13 miles from Monaca, PA)
- 12 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Lisbon, OH (22 miles from Monaca, PA)
- 13 days ago
- Lisbon, OH (22 miles from Monaca, PA)
- 13 days ago
Store 4705233: 335 N Market St, Lisbon, Ohio 44432 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Warrendale, PA (12 miles from Monaca, PA)
- 13 days ago
- Warrendale, PA (12 miles from Monaca, PA)
- 13 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Retail Customer Service Supervisor PT NOW HIRING
- Gibsonia, PA (19 miles from Monaca, PA)
- 15 days ago
- Gibsonia, PA (19 miles from Monaca, PA)
- 15 days ago
Role models outstanding customer service....
Demographic Data for Monaca, PA
Moving to Monaca, PA? Find some basic demographic data about Monaca, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Monaca, PA
Highest Education Level
Customer Services in Monaca, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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