Customer Service Jobs in Milford, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-9 of 9 Jobs

Retail Customer Service Associate

  • Middletown, NY (22 miles from Milford, PA)
  • 1 day ago
  • Middletown, NY (22 miles from Milford, PA)
  • 1 day ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 N Galleria Dr, Middletown, NY...

Pharmacy Customer Service Associate

  • Franklin, NJ (21 miles from Milford, PA)
  • 9 days ago
  • Franklin, NJ (21 miles from Milford, PA)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Middletown, NY (22 miles from Milford, PA)
  • 16 days ago
  • Middletown, NY (22 miles from Milford, PA)
  • 16 days ago

Field Support Customer Service Representative Job Description As a Field Support Center Representative, you will play a central role in assisting field technicians who are installing and supporting...

Customer Service Associate

  • Augusta, NJ (16 miles from Milford, PA)
  • 17 days ago
  • Augusta, NJ (16 miles from Milford, PA)
  • 17 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • East Stroudsburg, PA (24 miles from Milford, PA)
  • 26 days ago
  • East Stroudsburg, PA (24 miles from Milford, PA)
  • 26 days ago

Customer Service Representative Foodtown Of East Stroudsburg | East Stroudsburg, PA Posted Date 4/22/2025 Description Mignosi's Foodtown is a family owned Supermarket in East Stroudsburg, Pennsylvania...

Customer Service Representative

  • Middletown, NY (22 miles from Milford, PA)
  • 30+ days ago
  • Middletown, NY (22 miles from Milford, PA)
  • 30+ days ago

Poly Craft Industries Corp. is seeking Customer Service Representative positions in Middletown, NY (Orange County).The Customer Service Representative positions are responsible to be proactive, detailed...

Physician Customer Service Associate

  • Middletown, NY (22 miles from Milford, PA)
  • 60+ days ago
  • Middletown, NY (22 miles from Milford, PA)
  • 60+ days ago

Service Associate on our Physician Service Center team at/in Garnet Health Doctors....

Customer Service Representative - Crystal Run Healthcare - Middletown, NY

  • Middletown, NY (22 miles from Milford, PA)
  • 90+ days ago
  • Middletown, NY (22 miles from Milford, PA)
  • 90+ days ago

Primary Responsibilities: Provide excellent customer service Constantly meet established productivity, schedule adherence, and quality standards Respond to complex customer calls Resolve customer service...

Customer Service Representative

  • Middletown, NY (22 miles from Milford, PA)
  • 90+ days ago
  • Middletown, NY (22 miles from Milford, PA)
  • 90+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Demographic Data for Milford, PA

Moving to Milford, PA? Find some basic demographic data about Milford, PA below.


Local
National
15,519
323
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Milford, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Milford, PA offer the following education background
High School or GED
34.9%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Milford, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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