Customer Service Jobs in Milford, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-8 of 8 Jobs

Customer Service Associate

  • Newton, NJ (19 miles from Milford, PA)
  • 3 days ago
  • Newton, NJ (19 miles from Milford, PA)
  • 3 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Pharmacy Customer Service Associate

  • Monticello, NY (23 miles from Milford, PA)
  • 3 days ago
  • Monticello, NY (23 miles from Milford, PA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer service associate

  • East Stroudsburg, PA (24 miles from Milford, PA)
  • 14 days ago
  • East Stroudsburg, PA (24 miles from Milford, PA)
  • 14 days ago

Preferred Experience & Skills: Prior experience in customer service, hospitality, or public-facing roles. Excellent verbal communication and interpersonal skills....

Customer Care Representative

  • Middletown, NY (22 miles from Milford, PA)
  • 17 days ago
  • Middletown, NY (22 miles from Milford, PA)
  • 17 days ago

Minimum Requirements for Customer Care Representative II: Requires a HS diploma or equivalent and a minimum of 1 year of the company's experience in an automated customer service environment; or any...

Customer Accounts Advisor

  • East Stroudsburg, PA (24 miles from Milford, PA)
  • 28 days ago
  • East Stroudsburg, PA (24 miles from Milford, PA)
  • 28 days ago

guest deliveries as directed by managementClean and certify merchandise in the Quality Assurance Center for all items personally returnedComplete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative - Crystal Run Healthcare - Middletown, NY

  • Middletown, NY (22 miles from Milford, PA)
  • 29 days ago
  • Middletown, NY (22 miles from Milford, PA)
  • 29 days ago

Primary Responsibilities: Provide excellent customer service Constantly meet established productivity, schedule adherence, and quality standards Respond to complex customer calls Resolve customer service...

Customer Experience Associate

  • Hawley, PA (15 miles from Milford, PA)
  • 30+ days ago
  • Hawley, PA (15 miles from Milford, PA)
  • 30+ days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Retail Customer Service Associate

  • Middletown, NY (22 miles from Milford, PA)
  • 45+ days ago
  • Middletown, NY (22 miles from Milford, PA)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 300 N Galleria Dr, Middletown, NY...

Demographic Data for Milford, PA

Moving to Milford, PA? Find some basic demographic data about Milford, PA below.


Local
National
15,519
323
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Milford, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Milford, PA offer the following education background
High School or GED
34.3%
Bachelor's Degree
25.5%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Milford, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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