Customer Service Jobs in Midway, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Swissvale, PA (21 miles from Midway, PA)
- 20 hours ago
- Swissvale, PA (21 miles from Midway, PA)
- 20 hours ago
Starting Salary: $21.50 / hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Customer Service Representative
- Pittsburgh, PA (20 miles from Midway, PA)
- 1 day ago
- Pittsburgh, PA (20 miles from Midway, PA)
- 1 day ago
Customer Service Representative Skills and Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving...
Customer Service Representative/Inside Sales Representative
- Industry, PA (22 miles from Midway, PA)
- 1 day ago
- Industry, PA (22 miles from Midway, PA)
- 1 day ago
Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email; Positive, professional attitude, handling difficult customers with ability to diffuse negative...
Customer Service Associate - Weekend Availability
- Bridgeville, PA (8 miles from Midway, PA)
- 1 day ago
- Bridgeville, PA (8 miles from Midway, PA)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Showroom Customer Service Representative
- McMurray, PA (9 miles from Midway, PA)
- 1 day ago
- McMurray, PA (9 miles from Midway, PA)
- 1 day ago
Communicate customer product service needs to the customer service team in a timely manner. Assist in the training and development of new employees....
Associate, Client Service Representative II
- Pittsburgh, PA (20 miles from Midway, PA)
- 2 days ago
- Pittsburgh, PA (20 miles from Midway, PA)
- 2 days ago
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible...
Customer Service Representative II
- Industry, PA (22 miles from Midway, PA)
- 2 days ago
- Industry, PA (22 miles from Midway, PA)
- 2 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Pharmacy Customer Service Associate
- Steubenville, OH (20 miles from Midway, PA)
- 3 days ago
- Steubenville, OH (20 miles from Midway, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Pittsburgh, PA (20 miles from Midway, PA)
- 3 days ago
- Pittsburgh, PA (20 miles from Midway, PA)
- 3 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Experience Representative
- Swissvale, PA (21 miles from Midway, PA)
- 3 days ago
- Swissvale, PA (21 miles from Midway, PA)
- 3 days ago
Starting Salary: $21.50 / hourStart Date:When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Lead Customer Service Representative
- Bridgeville, PA (8 miles from Midway, PA)
- 3 days ago
- Bridgeville, PA (8 miles from Midway, PA)
- 3 days ago
Customer Service Representative....
- Weirton, WV (15 miles from Midway, PA)
- 3 days ago
- Weirton, WV (15 miles from Midway, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Washington, PA (14 miles from Midway, PA)
- 4 days ago
- Washington, PA (14 miles from Midway, PA)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 80 Trinity Point Dr, Washington,...
Customer Service Representative
- Penn Hills, PA (24 miles from Midway, PA)
- 5 days ago
- Penn Hills, PA (24 miles from Midway, PA)
- 5 days ago
Overview Customer Service Representatives will support a leading provider of credit information for mortgage lending to support customer service and credit facilitation operations....
- Canonsburg, PA (9 miles from Midway, PA)
- 6 days ago
- Canonsburg, PA (9 miles from Midway, PA)
- 6 days ago
Do you have a passion for exceptional customer service and a knack for problem-solving? Are you detail-oriented and enjoy working in a fast-paced environment? If so, we want to hear from you!...
Demographic Data for Midway, PA
Moving to Midway, PA? Find some basic demographic data about Midway, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Midway, PA
Highest Education Level
Customer Services in Midway, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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