Customer Service Jobs in Midland, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs

Retail Customer Service Cashier

  • Freedom, PA (14 miles from Midland, PA)
  • 3 hours ago
  • Freedom, PA (14 miles from Midland, PA)
  • 3 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate

  • Poland, OH (23 miles from Midland, PA)
  • 15 hours ago
  • Poland, OH (23 miles from Midland, PA)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Beaver Falls, PA (8 miles from Midland, PA)
  • 6 days ago
  • Beaver Falls, PA (8 miles from Midland, PA)
  • 6 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Dispensary Associate - Full-time

  • Zelienople, PA (19 miles from Midland, PA)
  • 9 days ago
  • Zelienople, PA (19 miles from Midland, PA)
  • 9 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Warrendale, PA (20 miles from Midland, PA)
  • 10 days ago
  • Warrendale, PA (20 miles from Midland, PA)
  • 10 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Customer Service Representative

  • Wellsville, OH (11 miles from Midland, PA)
  • 11 days ago
  • Wellsville, OH (11 miles from Midland, PA)
  • 11 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Leetsdale, PA (16 miles from Midland, PA)
  • 12 days ago
  • Leetsdale, PA (16 miles from Midland, PA)
  • 12 days ago

Cen., Leetsdale, Pennsylvania 15056 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • Mc Kees Rocks, PA (24 miles from Midland, PA)
  • 12 days ago
  • Mc Kees Rocks, PA (24 miles from Midland, PA)
  • 12 days ago

Store 2743002: 1809 McKees Rocks Road, McKees Rocks, Pennsylvania 15136 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Receptionist, Customer Service Associate

  • Mars, PA (22 miles from Midland, PA)
  • 14 days ago
  • Mars, PA (22 miles from Midland, PA)
  • 14 days ago

The Receptionist, Customer Service Associate is responsible for supporting reception, customer service, and clerical needs of the center....

Customer Service Associate

  • Cranberry Twp, PA (19 miles from Midland, PA)
  • 17 days ago
  • Cranberry Twp, PA (19 miles from Midland, PA)
  • 17 days ago

Preferred: Associates degree. 1 year of experience in Customer Service and its related tasks. SAP Order Management experience. #LI-KH2 #LI-HYBRID...

Customer Service Associate - Temporary

  • Moon Township, PA (19 miles from Midland, PA)
  • 20 days ago
  • Moon Township, PA (19 miles from Midland, PA)
  • 20 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Warrendale, PA (20 miles from Midland, PA)
  • 20 days ago
  • Warrendale, PA (20 miles from Midland, PA)
  • 20 days ago

In this role, you will have the opportunity to engage with clients, shareholders and coworkers in a team- oriented and collegial environment where superior customer service is celebrated....

Retail Customer Service Cashier

  • North Lima, OH (21 miles from Midland, PA)
  • 21 days ago
  • North Lima, OH (21 miles from Midland, PA)
  • 21 days ago

**Job Functions** : + General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. + Balancing...

Dispensary Associate-PT (Monaca)

  • Monaca, PA (8 miles from Midland, PA)
  • 24 days ago
  • Monaca, PA (8 miles from Midland, PA)
  • 24 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Dispensary Associate-FT (Cranberry)

  • Cranberry Twp, PA (19 miles from Midland, PA)
  • 24 days ago
  • Cranberry Twp, PA (19 miles from Midland, PA)
  • 24 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Demographic Data for Midland, PA

Moving to Midland, PA? Find some basic demographic data about Midland, PA below.


Local
National
3,913
56
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Midland, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Midland, PA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Midland, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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