Customer Service Jobs in Middletown, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Seasonal Customer Service Representative Med D (Remote,Must Reside Harrisburg, PA
- Harrisburg, PA (9 miles from Middletown, PA)
- 19 hours ago
- Harrisburg, PA (9 miles from Middletown, PA)
- 19 hours ago
Equipment Provided We're hiring Seasonal Customer Service Representatives to support Medicare Part D (Med D) open enrollment....
Customer Service Representative - Work From Home
- York, PA (13 miles from Middletown, PA)
- 1 day ago
- York, PA (13 miles from Middletown, PA)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkDispensary Associate - Part-time
- Neffsville, PA (22 miles from Middletown, PA)
- 1 day ago
- Neffsville, PA (22 miles from Middletown, PA)
- 1 day ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Seasonal Customer Service Representative - Med D (Remote,Must Reside Harrisburg, PA
- Harrisburg, PA (9 miles from Middletown, PA)
- 2 days ago
- Harrisburg, PA (9 miles from Middletown, PA)
- 2 days ago
-- January 30, 2026 **Type:** Temp-to-Hire **Equipment Provided** We're hiring **Seasonal Customer Service Representatives** to support **Medicare Part D (Med D)** open enrollment....
Susquehanna Printing Company- FT Customer Service Representative Circulation
- Lancaster, PA (22 miles from Middletown, PA)
- 2 days ago
- Lancaster, PA (22 miles from Middletown, PA)
- 2 days ago
The Customer Service Representative has the primary responsibility for providing customer service to customers and circulation carriers....
Customer Service Representative
- Steelton, PA (6 miles from Middletown, PA)
- 2 days ago
- Steelton, PA (6 miles from Middletown, PA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Mount Joy, PA (12 miles from Middletown, PA)
- 3 days ago
- Mount Joy, PA (12 miles from Middletown, PA)
- 3 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Harrisburg, PA (9 miles from Middletown, PA)
- 3 days ago
- Harrisburg, PA (9 miles from Middletown, PA)
- 3 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Remote Customer Service Representative
- Harrisburg, PA (9 miles from Middletown, PA)
- 4 days ago
- Harrisburg, PA (9 miles from Middletown, PA)
- 4 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Harrisburg, PA (9 miles from Middletown, PA)
- 4 days ago
- Harrisburg, PA (9 miles from Middletown, PA)
- 4 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSeasonal Distribution Customer Service Representative
- Fredericksburg, PA (24 miles from Middletown, PA)
- 4 days ago
- Fredericksburg, PA (24 miles from Middletown, PA)
- 4 days ago
Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager....
Customer Service Representative (Healthcare) - Remote
- York, PA (13 miles from Middletown, PA)
- 4 days ago
- York, PA (13 miles from Middletown, PA)
- 4 days ago
Job Title: Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United States JOB DESCRIPTION The Customer Service Representative...
Remote WorkLNS Airport- PT Customer Service Agent
- Lititz, PA (23 miles from Middletown, PA)
- 7 days ago
- Lititz, PA (23 miles from Middletown, PA)
- 7 days ago
LNS Airport- PT Customer Service Agent Job Description: At Surf Air Mobility, were transforming air mobility....
- Dover, PA (13 miles from Middletown, PA)
- 8 days ago
- Dover, PA (13 miles from Middletown, PA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- York, PA (13 miles from Middletown, PA)
- 9 days ago
- York, PA (13 miles from Middletown, PA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Middletown, PA
Moving to Middletown, PA? Find some basic demographic data about Middletown, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Middletown, PA
Highest Education Level
Customer Services in Middletown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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