Customer Service Jobs in Mc Donald, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 69 Jobs

Retail Customer Service Cashier

  • Wexford, PA (20 miles from Mc Donald, PA)
  • 5 hours ago
  • Wexford, PA (20 miles from Mc Donald, PA)
  • 5 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Pittsburgh, PA (17 miles from Mc Donald, PA)
  • 17 days ago
  • Pittsburgh, PA (17 miles from Mc Donald, PA)
  • 17 days ago

You re dedicated to selling and delivering a customer service experience that is unlike any other....

Insurance Customer Service Representative

  • Coraopolis, PA (10 miles from Mc Donald, PA)
  • 1 day ago
  • Coraopolis, PA (10 miles from Mc Donald, PA)
  • 1 day ago

service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...

Customer Service Representative

  • Swissvale, PA (18 miles from Mc Donald, PA)
  • 2 days ago
  • Swissvale, PA (18 miles from Mc Donald, PA)
  • 2 days ago

Starting Salary: $21.50 / hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...

Customer Service Representative

  • Pittsburgh, PA (17 miles from Mc Donald, PA)
  • 3 days ago
  • Pittsburgh, PA (17 miles from Mc Donald, PA)
  • 3 days ago

Customer Service Representative Skills and Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving...

Customer Service Representative/Inside Sales Representative

  • Industry, PA (23 miles from Mc Donald, PA)
  • 3 days ago
  • Industry, PA (23 miles from Mc Donald, PA)
  • 3 days ago

Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email; Positive, professional attitude, handling difficult customers with ability to diffuse negative...

Customer Service Associate - Weekend Availability

  • Bridgeville, PA (6 miles from Mc Donald, PA)
  • 3 days ago
  • Bridgeville, PA (6 miles from Mc Donald, PA)
  • 3 days ago

As the name suggests, your main priority is to provide great customer service....

Showroom Customer Service Representative

  • McMurray, PA (7 miles from Mc Donald, PA)
  • 3 days ago
  • McMurray, PA (7 miles from Mc Donald, PA)
  • 3 days ago

Communicate customer product service needs to the customer service team in a timely manner. Assist in the training and development of new employees....

Associate, Client Service Representative II

  • Pittsburgh, PA (17 miles from Mc Donald, PA)
  • 4 days ago
  • Pittsburgh, PA (17 miles from Mc Donald, PA)
  • 4 days ago

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible...

Customer Service Representative II

  • Industry, PA (23 miles from Mc Donald, PA)
  • 4 days ago
  • Industry, PA (23 miles from Mc Donald, PA)
  • 4 days ago

The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....

Pharmacy Customer Service Associate

  • Steubenville, OH (22 miles from Mc Donald, PA)
  • 5 days ago
  • Steubenville, OH (22 miles from Mc Donald, PA)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Pittsburgh, PA (17 miles from Mc Donald, PA)
  • 5 days ago
  • Pittsburgh, PA (17 miles from Mc Donald, PA)
  • 5 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Experience Representative

  • Swissvale, PA (18 miles from Mc Donald, PA)
  • 5 days ago
  • Swissvale, PA (18 miles from Mc Donald, PA)
  • 5 days ago

Starting Salary: $21.50 / hourStart Date:When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...

Lead Customer Service Representative

  • Bridgeville, PA (6 miles from Mc Donald, PA)
  • 5 days ago
  • Bridgeville, PA (6 miles from Mc Donald, PA)
  • 5 days ago

Customer Service Representative....

Customer Service Associate

  • Weirton, WV (18 miles from Mc Donald, PA)
  • 5 days ago
  • Weirton, WV (18 miles from Mc Donald, PA)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Mc Donald, PA

Moving to Mc Donald, PA? Find some basic demographic data about Mc Donald, PA below.


Local
National
16,709
236
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Relationship Management
Learn to develop customer relationships through a deepened understanding of the concepts and best practices of CRM. Customer Relationship Management, also known as CRM, helps businesses...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Mc Donald, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mc Donald, PA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mc Donald, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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