Customer Service Jobs in Martinsburg, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Altoona, PA (19 miles from Martinsburg, PA)
- 1 day ago
- Altoona, PA (19 miles from Martinsburg, PA)
- 1 day ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2500 Plank Road Commons, Altoona...
Customer Service Associate - Temporary
- Altoona, PA (19 miles from Martinsburg, PA)
- 3 days ago
- Altoona, PA (19 miles from Martinsburg, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Full-time (Bank Teller)
- Williamsburg, PA (13 miles from Martinsburg, PA)
- 8 days ago
- Williamsburg, PA (13 miles from Martinsburg, PA)
- 8 days ago
Full-time position at community bank in our Williamsburg office. Seeking motivated and outgoing candidates with excellent communication skills to deliver exceptional customer service.High school...
Customer Service Representative
- Williamsburg, PA (13 miles from Martinsburg, PA)
- 11 days ago
- Williamsburg, PA (13 miles from Martinsburg, PA)
- 11 days ago
Directly support Client Service Manager, Account Managers, other Customer Service Representatives. Performs other duties as assigned....
Customer Service Representative
- Altoona, PA (19 miles from Martinsburg, PA)
- 30+ days ago
- Altoona, PA (19 miles from Martinsburg, PA)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Portage, PA (19 miles from Martinsburg, PA)
- 45+ days ago
- Portage, PA (19 miles from Martinsburg, PA)
- 45+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Alexandria PA Office
- Alexandria, PA (21 miles from Martinsburg, PA)
- 90+ days ago
- Alexandria, PA (21 miles from Martinsburg, PA)
- 90+ days ago
The Customer Service Representative will answer phones, assist customers with orders and questions, and perform additional office duties....
Demographic Data for Martinsburg, PA
Moving to Martinsburg, PA? Find some basic demographic data about Martinsburg, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Martinsburg, PA
Highest Education Level
Customer Services in Martinsburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »