Customer Service Jobs in Lititz, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Morgantown, PA (20 miles from Lititz, PA)
- 60+ days ago
- Morgantown, PA (20 miles from Lititz, PA)
- 60+ days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Dispensary Associate - Part-time
- Neffsville, PA (7 miles from Lititz, PA)
- 6 hours ago
- Neffsville, PA (7 miles from Lititz, PA)
- 6 hours ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Susquehanna Printing Company- FT Customer Service Representative Circulation
- Lancaster, PA (7 miles from Lititz, PA)
- 1 day ago
- Lancaster, PA (7 miles from Lititz, PA)
- 1 day ago
The Customer Service Representative has the primary responsibility for providing customer service to customers and circulation carriers....
Customer Service Representative
- Lancaster, PA (7 miles from Lititz, PA)
- 1 day ago
- Lancaster, PA (7 miles from Lititz, PA)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Mount Joy, PA (12 miles from Lititz, PA)
- 1 day ago
- Mount Joy, PA (12 miles from Lititz, PA)
- 1 day ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative I
- Paradise, PA (17 miles from Lititz, PA)
- 3 days ago
- Paradise, PA (17 miles from Lititz, PA)
- 3 days ago
Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....
LNS Airport- PT Customer Service Agent Job Description: At Surf Air Mobility, were transforming air mobility....
Customer Service Representative
- Lancaster, PA (7 miles from Lititz, PA)
- 8 days ago
- Lancaster, PA (7 miles from Lititz, PA)
- 8 days ago
Handles customer service issues in a professional manner. Other Duties: Responsible for cleanliness of the backroom and the assigned company vehicle....
Customer Service Representative
- E Petersburg, PA (6 miles from Lititz, PA)
- 11 days ago
- E Petersburg, PA (6 miles from Lititz, PA)
- 11 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (Loan Consultant I)
- Lancaster, PA (7 miles from Lititz, PA)
- 12 days ago
- Lancaster, PA (7 miles from Lititz, PA)
- 12 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative (Loan Consultant I)
- Lancaster, PA (7 miles from Lititz, PA)
- 14 days ago
- Lancaster, PA (7 miles from Lititz, PA)
- 14 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative
- Reading, PA (22 miles from Lititz, PA)
- 15 days ago
- Reading, PA (22 miles from Lititz, PA)
- 15 days ago
Provide feedback on the efficiency/effectiveness of the customer service processes, procedures and products; provide recommendations for improvements Assist routers and activity trip coordinators, as...
Customer Service Representative
- Lebanon, PA (10 miles from Lititz, PA)
- 16 days ago
- Lebanon, PA (10 miles from Lititz, PA)
- 16 days ago
Lebanon, Pennsylvania 15220 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
- Reading, PA (22 miles from Lititz, PA)
- 20 days ago
- Reading, PA (22 miles from Lititz, PA)
- 20 days ago
Are you an excellent customer service professional? Do you offer guidance, comfort, and support?...
Customer Service Representative
- Honey Brook, PA (22 miles from Lititz, PA)
- 20 days ago
- Honey Brook, PA (22 miles from Lititz, PA)
- 20 days ago
Other duties as assigned Qualifications This is an advanced customer service role....
Demographic Data for Lititz, PA
Moving to Lititz, PA? Find some basic demographic data about Lititz, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lititz, PA
Highest Education Level
Customer Services in Lititz, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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