Customer Service Jobs in Leola, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Nottingham, PA (24 miles from Leola, PA)
- 1 day ago
- Nottingham, PA (24 miles from Leola, PA)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Red Lion, PA (24 miles from Leola, PA)
- 1 day ago
- Red Lion, PA (24 miles from Leola, PA)
- 1 day ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Reading, PA (22 miles from Leola, PA)
- 2 days ago
- Reading, PA (22 miles from Leola, PA)
- 2 days ago
Are you an excellent customer service professional? Do you offer guidance, comfort, and support?...
Customer Service Representative
- Honey Brook, PA (16 miles from Leola, PA)
- 2 days ago
- Honey Brook, PA (16 miles from Leola, PA)
- 2 days ago
Other duties as assigned Qualifications This is an advanced customer service role....
Customer Service Representative
- Lancaster, PA (7 miles from Leola, PA)
- 4 days ago
- Lancaster, PA (7 miles from Leola, PA)
- 4 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
- Lancaster, PA (7 miles from Leola, PA)
- 4 days ago
- Lancaster, PA (7 miles from Leola, PA)
- 4 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Reading, PA (22 miles from Leola, PA)
- 5 days ago
- Reading, PA (22 miles from Leola, PA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Reading, PA (22 miles from Leola, PA)
- 6 days ago
- Reading, PA (22 miles from Leola, PA)
- 6 days ago
Provide an exceptional customer service experience....
Insurance Customer Service Representative
- Lancaster, PA (7 miles from Leola, PA)
- 7 days ago
- Lancaster, PA (7 miles from Leola, PA)
- 7 days ago
June 06, 2025 | Job ID: 7222 Job Summary Insurance Customer Service Representative You are an exceptional Customer Service professional who can adhere to strict deadlines....
Customer Service Representative
- Mountville, PA (13 miles from Leola, PA)
- 7 days ago
- Mountville, PA (13 miles from Leola, PA)
- 7 days ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
Dispensary Associate - Part-Time
- Reading, PA (22 miles from Leola, PA)
- 8 days ago
- Reading, PA (22 miles from Leola, PA)
- 8 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
- Lancaster, PA (7 miles from Leola, PA)
- 10 days ago
- Lancaster, PA (7 miles from Leola, PA)
- 10 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Dispensary Associate - Full-time
- Laureldale, PA (24 miles from Leola, PA)
- 10 days ago
- Laureldale, PA (24 miles from Leola, PA)
- 10 days ago
-Prior experience, preferably in retail and/or customer service area is a plus. -Must have prior cash handling experience....
Customer Service Representative
- Mount Joy, PA (16 miles from Leola, PA)
- 10 days ago
- Mount Joy, PA (16 miles from Leola, PA)
- 10 days ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
Customer Service Representative
- Lancaster, PA (7 miles from Leola, PA)
- 11 days ago
- Lancaster, PA (7 miles from Leola, PA)
- 11 days ago
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
Demographic Data for Leola, PA
Moving to Leola, PA? Find some basic demographic data about Leola, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Leola, PA
Highest Education Level
Customer Services in Leola, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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