Customer Service Jobs in Lebanon, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual Inbound Customer Service Representative
- Harrisburg, PA (24 miles from Lebanon, PA)
- 1 day ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 1 day ago
We're seeking Bilingual (English/Spanish) Inbound Customer Service Representatives ready to make a meaningful impact in a supportive, structured environment....
- Harrisburg, PA (24 miles from Lebanon, PA)
- 1 day ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 1 day ago
Provide speedy, accurate, responsive, and complete customer service. Respond to all RA requests by issuing RA or providing appropriate response to sales rep or dealer....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Harrisburg, PA (24 miles from Lebanon, PA)
- 1 day ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
- Jonestown, PA (13 miles from Lebanon, PA)
- 4 days ago
- Jonestown, PA (13 miles from Lebanon, PA)
- 4 days ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills desired....
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Customer Service Representative, Specialized Services Bagster
- Harrisburg, PA (24 miles from Lebanon, PA)
- 4 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 4 days ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Customer Service Representative
- Lancaster, PA (16 miles from Lebanon, PA)
- 4 days ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 4 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
- Lancaster, PA (16 miles from Lebanon, PA)
- 4 days ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 4 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative - Remote
- Harrisburg, PA (24 miles from Lebanon, PA)
- 6 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 6 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkRetail Customer Service Cashier
- Jonestown, PA (13 miles from Lebanon, PA)
- 7 days ago
- Jonestown, PA (13 miles from Lebanon, PA)
- 7 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Manchester, PA (23 miles from Lebanon, PA)
- 7 days ago
- Manchester, PA (23 miles from Lebanon, PA)
- 7 days ago
Other duties as assigned Qualifications This is an advanced customer service role....
Customer Service Representative
- York, PA (23 miles from Lebanon, PA)
- 7 days ago
- York, PA (23 miles from Lebanon, PA)
- 7 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Insurance Customer Service Representative
- Lancaster, PA (16 miles from Lebanon, PA)
- 7 days ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 7 days ago
June 06, 2025 | Job ID: 7222 Job Summary Insurance Customer Service Representative You are an exceptional Customer Service professional who can adhere to strict deadlines....
Healthcare Inbound Customer Service Agent
- Harrisburg, PA (24 miles from Lebanon, PA)
- 7 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 7 days ago
We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....
Customer Service Representative
- Mountville, PA (18 miles from Lebanon, PA)
- 7 days ago
- Mountville, PA (18 miles from Lebanon, PA)
- 7 days ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
- Lancaster, PA (16 miles from Lebanon, PA)
- 10 days ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 10 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Demographic Data for Lebanon, PA
Moving to Lebanon, PA? Find some basic demographic data about Lebanon, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lebanon, PA
Highest Education Level
Customer Services in Lebanon, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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