Customer Service Jobs in Lebanon, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative-Remote (Healthcare Claims)
- Harrisburg, PA (24 miles from Lebanon, PA)
- 4 hours ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 4 hours ago
Customer Service Representative-Remote (Healthcare Claims) Job Description **JOB DESCRIPTION** The Customer Service Representative-Remote (Healthcare Claims) works from home and interfaces with customers...
Remote Work- Leesport, PA (24 miles from Lebanon, PA)
- 1 day ago
- Leesport, PA (24 miles from Lebanon, PA)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
- Lancaster, PA (16 miles from Lebanon, PA)
- 1 day ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 1 day ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative (Healthcare) - Remote
- Harrisburg, PA (24 miles from Lebanon, PA)
- 2 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 2 days ago
Other qualifications for our Customer Service Representative (Remote) role include: + Passion for helping others and strong customer service orientation + Minimum 6 months customer service experience...
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Customer Service - Customer Service Representative
- New Cumberland, PA (24 miles from Lebanon, PA)
- 4 days ago
- New Cumberland, PA (24 miles from Lebanon, PA)
- 4 days ago
Owns the customer experience throughout the entire lifecycle of the relationship QUALIFICATIONS Minimum of one (1) year of Customer Service experience required High School Diploma or General Education...
Seasonal Distribution Customer Service Representative
- Fredericksburg, PA (11 miles from Lebanon, PA)
- 4 days ago
- Fredericksburg, PA (11 miles from Lebanon, PA)
- 4 days ago
Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager....
Customer Service Representative - Bilingual
- Harrisburg, PA (24 miles from Lebanon, PA)
- 5 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 5 days ago
Do you take pride in helping others and delivering exceptional customer service?...
Customer Service Associate - Temporary
- Lancaster, PA (16 miles from Lebanon, PA)
- 5 days ago
- Lancaster, PA (16 miles from Lebanon, PA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- York Haven, PA (22 miles from Lebanon, PA)
- 7 days ago
- York Haven, PA (22 miles from Lebanon, PA)
- 7 days ago
Skills and Requirements 1-2 years of office customer service experience High School diploma Exceptional customer service skills and attitude Excellent written and verbal skills Proficient with office...
Customer Service Representative - Manufacturing
- Etters, PA (22 miles from Lebanon, PA)
- 8 days ago
- Etters, PA (22 miles from Lebanon, PA)
- 8 days ago
Project a positive image of the business and the customer service function to our customers and other employees....
Customer Service Representative
- Harrisburg, PA (24 miles from Lebanon, PA)
- 10 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 10 days ago
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
Customer Service Representative
- Harrisburg, PA (24 miles from Lebanon, PA)
- 10 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 10 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
- Harrisburg, PA (24 miles from Lebanon, PA)
- 11 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 11 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Customer Service Representative - Cigna Healthcare - Remote
- Harrisburg, PA (24 miles from Lebanon, PA)
- 11 days ago
- Harrisburg, PA (24 miles from Lebanon, PA)
- 11 days ago
If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team....
Remote Work- Middletown, PA (18 miles from Lebanon, PA)
- 11 days ago
- Middletown, PA (18 miles from Lebanon, PA)
- 11 days ago
Job Overview TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions....
Demographic Data for Lebanon, PA
Moving to Lebanon, PA? Find some basic demographic data about Lebanon, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lebanon, PA
Highest Education Level
Customer Services in Lebanon, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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