Customer Service Jobs in Latrobe, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Hybrid) - 1st Shift
- Export, PA (15 miles from Latrobe, PA)
- 10 hours ago
- Export, PA (15 miles from Latrobe, PA)
- 10 hours ago
Work Flexibility: Hybrid Schedule: 1st Shift Overtime based on business needs What you will do: As a Customer Service Representative, you will provide customer services relating to sales, sales promotions...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- United, PA (7 miles from Latrobe, PA)
- 16 hours ago
- United, PA (7 miles from Latrobe, PA)
- 16 hours ago
Customer Service Representative Function Sales & Marketing/Quality Control/Supply Chain/Customer Service Location United States - Remote - WI, MI, OH, PA United States - Remote - WI, MI, OH, PA Customer...
Dispensary Associate - Full-time
- Johnstown, PA (24 miles from Latrobe, PA)
- 2 days ago
- Johnstown, PA (24 miles from Latrobe, PA)
- 2 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
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- Somerset, PA (22 miles from Latrobe, PA)
- 4 days ago
- Somerset, PA (22 miles from Latrobe, PA)
- 4 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Representative
- Murrysville, PA (18 miles from Latrobe, PA)
- 4 days ago
- Murrysville, PA (18 miles from Latrobe, PA)
- 4 days ago
Insight Global is looking for a remote Customer Service Representative for one of our largest medical device clients....
Customer Service Representative
- United, PA (7 miles from Latrobe, PA)
- 5 days ago
- United, PA (7 miles from Latrobe, PA)
- 5 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Lead Customer Service Representative
- North Huntingdon, PA (18 miles from Latrobe, PA)
- 6 days ago
- North Huntingdon, PA (18 miles from Latrobe, PA)
- 6 days ago
Customer Service Representative....
Associate Customer Service Representative
- Ruffs Dale, PA (16 miles from Latrobe, PA)
- 7 days ago
- Ruffs Dale, PA (16 miles from Latrobe, PA)
- 7 days ago
Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses,...
Retail Customer Experience Associate, Westmoreland Mall - Full Time
- Greensburg, PA (8 miles from Latrobe, PA)
- 8 days ago
- Greensburg, PA (8 miles from Latrobe, PA)
- 8 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Pharmacy Customer Service Associate
- Manor, PA (15 miles from Latrobe, PA)
- 9 days ago
- Manor, PA (15 miles from Latrobe, PA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Export, PA (15 miles from Latrobe, PA)
- 10 days ago
- Export, PA (15 miles from Latrobe, PA)
- 10 days ago
As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Customer Service Representative
- Monroeville, PA (22 miles from Latrobe, PA)
- 11 days ago
- Monroeville, PA (22 miles from Latrobe, PA)
- 11 days ago
Use professional customer service skills to defuse emotional situations and reach resolution....
U-Box Customer Care Representative (CDL)
- Greensburg, PA (8 miles from Latrobe, PA)
- 11 days ago
- Greensburg, PA (8 miles from Latrobe, PA)
- 11 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Customer Service Representative
- Murrysville, PA (18 miles from Latrobe, PA)
- 11 days ago
- Murrysville, PA (18 miles from Latrobe, PA)
- 11 days ago
As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....
Demographic Data for Latrobe, PA
Moving to Latrobe, PA? Find some basic demographic data about Latrobe, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Latrobe, PA
Highest Education Level
Customer Services in Latrobe, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Filing
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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