Customer Service Jobs in Lansdale, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Fort Washington, PA (7 miles from Lansdale, PA)
- 9 hours ago
- Fort Washington, PA (7 miles from Lansdale, PA)
- 9 hours ago
Our Customer Solutions team is the face of our organization and we are interested in hiring individuals that are fully committed to providing exceptional customer service....
- Haddon Township, NJ (23 miles from Lansdale, PA)
- 9 hours ago
- Haddon Township, NJ (23 miles from Lansdale, PA)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Commercial Business
- Coopersburg, PA (19 miles from Lansdale, PA)
- 14 hours ago
- Coopersburg, PA (19 miles from Lansdale, PA)
- 14 hours ago
Overview Lutron has an exciting opportunity on our Customer Service Team – Commercial Business at our Global Headquarters in Coopersburg, PA....
Customer Service Representative Specialist - PNC Investments
- Philadelphia, PA (20 miles from Lansdale, PA)
- 18 hours ago
- Philadelphia, PA (20 miles from Lansdale, PA)
- 18 hours ago
Job Description Performs specialized customer service activities and initiatives....
Associate Customer Service Representative - R9633
- Philadelphia, PA (20 miles from Lansdale, PA)
- 21 hours ago
- Philadelphia, PA (20 miles from Lansdale, PA)
- 21 hours ago
Associate Customer Service Representative - R9633 DESCRIPTION/RESPONSIBILITIES: * Ensures timely customer specific material setup and proactively manages proofing and material validation timelines for...
Customer Service Representative
- Bristol, PA (24 miles from Lansdale, PA)
- 21 hours ago
- Bristol, PA (24 miles from Lansdale, PA)
- 21 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Fairless Hills, PA (24 miles from Lansdale, PA)
- 21 hours ago
- Fairless Hills, PA (24 miles from Lansdale, PA)
- 21 hours ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
- Radnor, PA (13 miles from Lansdale, PA)
- 21 hours ago
- Radnor, PA (13 miles from Lansdale, PA)
- 21 hours ago
Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....
- Malvern, PA (17 miles from Lansdale, PA)
- 22 hours ago
- Malvern, PA (17 miles from Lansdale, PA)
- 22 hours ago
Preferred Skills: Knowledge of customer service best practices and conflict resolution strategies Multitasking Attention to detail Teamwork and Collaboration BENEFITS We're passionate about helping...
Retail Customer Service Supervisor
- Philadelphia, PA (20 miles from Lansdale, PA)
- 1 day ago
- Philadelphia, PA (20 miles from Lansdale, PA)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
- Quakertown, PA (16 miles from Lansdale, PA)
- 1 day ago
- Quakertown, PA (16 miles from Lansdale, PA)
- 1 day ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
- Oakford, PA (17 miles from Lansdale, PA)
- 2 days ago
- Oakford, PA (17 miles from Lansdale, PA)
- 2 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative- Bristol
- Bristol, PA (24 miles from Lansdale, PA)
- 2 days ago
- Bristol, PA (24 miles from Lansdale, PA)
- 2 days ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
- Ridley, PA (22 miles from Lansdale, PA)
- 2 days ago
- Ridley, PA (22 miles from Lansdale, PA)
- 2 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Unique Indoor Comfort of Philadelphia - Customer Service Representative
- King of Prussia, PA (10 miles from Lansdale, PA)
- 2 days ago
- King of Prussia, PA (10 miles from Lansdale, PA)
- 2 days ago
What You’ll Do: Provide unmatched customer service....
Demographic Data for Lansdale, PA
Moving to Lansdale, PA? Find some basic demographic data about Lansdale, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lansdale, PA
Highest Education Level
Customer Services in Lansdale, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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