Customer Service Jobs in Kresgeville, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- East Stroudsburg, PA (21 miles from Kresgeville, PA)
- 20 days ago
- East Stroudsburg, PA (21 miles from Kresgeville, PA)
- 20 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Pharmacy Customer Service Associate
- Palmer Township, PA (18 miles from Kresgeville, PA)
- 11 hours ago
- Palmer Township, PA (18 miles from Kresgeville, PA)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- White Haven, PA (18 miles from Kresgeville, PA)
- 2 days ago
- White Haven, PA (18 miles from Kresgeville, PA)
- 2 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Hazleton, PA (24 miles from Kresgeville, PA)
- 2 days ago
- Hazleton, PA (24 miles from Kresgeville, PA)
- 2 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Remote --- Customer Service Representative
- Easton, PA (18 miles from Kresgeville, PA)
- 2 days ago
- Easton, PA (18 miles from Kresgeville, PA)
- 2 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkSenior Customer Care Representative
- Allentown, PA (20 miles from Kresgeville, PA)
- 2 days ago
- Allentown, PA (20 miles from Kresgeville, PA)
- 2 days ago
May participate in call monitoring and provide feedback if needed. Completes any/all tasks delegated by management....
- Nazareth, PA (14 miles from Kresgeville, PA)
- 4 days ago
- Nazareth, PA (14 miles from Kresgeville, PA)
- 4 days ago
Location: 3791 Easton-Nazareth Hwy. Easton, PA 18045 Availability Requirement for this role: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as...
Retail Customer Service Associate
- Allentown, PA (20 miles from Kresgeville, PA)
- 5 days ago
- Allentown, PA (20 miles from Kresgeville, PA)
- 5 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 901 Airport Center Dr, Allentown...
- East Stroudsburg, PA (21 miles from Kresgeville, PA)
- 5 days ago
- East Stroudsburg, PA (21 miles from Kresgeville, PA)
- 5 days ago
Preferred Experience & Skills: Prior experience in customer service, hospitality, or public-facing roles. Excellent verbal communication and interpersonal skills....
Customer Service Representative - Work From Home
- Stroudsburg, PA (11 miles from Kresgeville, PA)
- 7 days ago
- Stroudsburg, PA (11 miles from Kresgeville, PA)
- 7 days ago
FT Customer Service Representative - Work From Home Location: Stroudsburg [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote WorkSales and Customer Relations Specialist
- Mount Bethel, PA (21 miles from Kresgeville, PA)
- 9 days ago
- Mount Bethel, PA (21 miles from Kresgeville, PA)
- 9 days ago
This position plays a critical role in supporting both our customers and our field technicians, while also driving growth through sales and excellent customer service....
Customer Service Representative
- Phillipsburg, NJ (24 miles from Kresgeville, PA)
- 13 days ago
- Phillipsburg, NJ (24 miles from Kresgeville, PA)
- 13 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Retail Customer Experience Associate, Lehigh Valley - Full Time
- Whitehall, PA (16 miles from Kresgeville, PA)
- 14 days ago
- Whitehall, PA (16 miles from Kresgeville, PA)
- 14 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Whitehall, PA (16 miles from Kresgeville, PA)
- 15 days ago
- Whitehall, PA (16 miles from Kresgeville, PA)
- 15 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Bilingual
- Slatington, PA (12 miles from Kresgeville, PA)
- 16 days ago
- Slatington, PA (12 miles from Kresgeville, PA)
- 16 days ago
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Kresgeville, PA
Highest Education Level
Customer Services in Kresgeville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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