Customer Service Jobs in Jonestown, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Mount Joy, PA (24 miles from Jonestown, PA)
- 2 hours ago
- Mount Joy, PA (24 miles from Jonestown, PA)
- 2 hours ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Harrisburg, PA (22 miles from Jonestown, PA)
- 8 hours ago
- Harrisburg, PA (22 miles from Jonestown, PA)
- 8 hours ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Remote Customer Service Representative
- Harrisburg, PA (22 miles from Jonestown, PA)
- 1 day ago
- Harrisburg, PA (22 miles from Jonestown, PA)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSpanish Bilingual Remote Customer Service Representative
- Harrisburg, PA (22 miles from Jonestown, PA)
- 1 day ago
- Harrisburg, PA (22 miles from Jonestown, PA)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkSeasonal Distribution Customer Service Representative
- Fredericksburg, PA (6 miles from Jonestown, PA)
- 1 day ago
- Fredericksburg, PA (6 miles from Jonestown, PA)
- 1 day ago
Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager....
LNS Airport- PT Customer Service Agent
- Lititz, PA (23 miles from Jonestown, PA)
- 4 days ago
- Lititz, PA (23 miles from Jonestown, PA)
- 4 days ago
LNS Airport- PT Customer Service Agent Job Description: At Surf Air Mobility, were transforming air mobility....
Customer Service Representative
- Harrisburg, PA (22 miles from Jonestown, PA)
- 6 days ago
- Harrisburg, PA (22 miles from Jonestown, PA)
- 6 days ago
Handles customer service issues in a professional manner. Other Duties: Responsible for cleanliness of the backroom and the assigned company vehicle....
Dispensary Associate - Full-time
- Camp Hill, PA (24 miles from Jonestown, PA)
- 6 days ago
- Camp Hill, PA (24 miles from Jonestown, PA)
- 6 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Representative
- Harrisburg, PA (22 miles from Jonestown, PA)
- 9 days ago
- Harrisburg, PA (22 miles from Jonestown, PA)
- 9 days ago
**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
Dispensary Associate - Part-time
- Camp Hill, PA (24 miles from Jonestown, PA)
- 10 days ago
- Camp Hill, PA (24 miles from Jonestown, PA)
- 10 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Relations Associate - Part Time
- Harrisburg, PA (22 miles from Jonestown, PA)
- 13 days ago
- Harrisburg, PA (22 miles from Jonestown, PA)
- 13 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Customer Service Representative (CSR) Tier 3
- Harrisburg, PA (22 miles from Jonestown, PA)
- 14 days ago
- Harrisburg, PA (22 miles from Jonestown, PA)
- 14 days ago
Essential Duties and Responsibilities: - Handles more complex customer service inquiries and problems via the telephone, recording consistent problem areas. - May respond to e-mail inquiries. - Customer...
Customer Service Representative
- Lebanon, PA (13 miles from Jonestown, PA)
- 14 days ago
- Lebanon, PA (13 miles from Jonestown, PA)
- 14 days ago
Lebanon, Pennsylvania 15220 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Bilingual Inbound Customer Service Representative
- Harrisburg, PA (22 miles from Jonestown, PA)
- 17 days ago
- Harrisburg, PA (22 miles from Jonestown, PA)
- 17 days ago
We're seeking Bilingual (English/Spanish) Inbound Customer Service Representatives ready to make a meaningful impact in a supportive, structured environment....
- Harrisburg, PA (22 miles from Jonestown, PA)
- 17 days ago
- Harrisburg, PA (22 miles from Jonestown, PA)
- 17 days ago
Provide speedy, accurate, responsive, and complete customer service. Respond to all RA requests by issuing RA or providing appropriate response to sales rep or dealer....
Demographic Data for Jonestown, PA
Moving to Jonestown, PA? Find some basic demographic data about Jonestown, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Jonestown, PA
Highest Education Level
Customer Services in Jonestown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »