Customer Service Jobs in Johnstown, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Indiana, PA (23 miles from Johnstown, PA)
- 28 days ago
- Indiana, PA (23 miles from Johnstown, PA)
- 28 days ago
As the name suggests, your main priority is to provide great customer service....
- Latrobe, PA (24 miles from Johnstown, PA)
- 3 days ago
- Latrobe, PA (24 miles from Johnstown, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
- Somerset, PA (22 miles from Johnstown, PA)
- 7 days ago
- Somerset, PA (22 miles from Johnstown, PA)
- 7 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Lead Customer Service Representative
- East Freedom, PA (24 miles from Johnstown, PA)
- 8 days ago
- East Freedom, PA (24 miles from Johnstown, PA)
- 8 days ago
Customer Service Representative....
Customer Service Representative - Patient Registration - Team Lead
- Johnstown, PA
- 15 days ago
- Johnstown, PA
- 15 days ago
As our Customer Service Representative Team Lead, youll be the shift lead for our Customer Service team that helps our patients check into the hospital....
Caregivers Customer Service Representative
- Ebensburg, PA (14 miles from Johnstown, PA)
- 20 days ago
- Ebensburg, PA (14 miles from Johnstown, PA)
- 20 days ago
Acts as service liaison between the customer and internal operational staff and delivers exceptional customer service at all touch points....
Customer Service Representative
- Somerset, PA (22 miles from Johnstown, PA)
- 24 days ago
- Somerset, PA (22 miles from Johnstown, PA)
- 24 days ago
service experience preferred Compensation: $14.00 - $16.00 per hour Join the Benjamin Franklin Plumbing Team!...
Customer Service Representative
- Somerset, PA (22 miles from Johnstown, PA)
- 30+ days ago
- Somerset, PA (22 miles from Johnstown, PA)
- 30+ days ago
Store 2743054: 1604 North Center Avenue, Somerset, Pennsylvania 15501 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Ebensburg, PA (14 miles from Johnstown, PA)
- 30+ days ago
- Ebensburg, PA (14 miles from Johnstown, PA)
- 30+ days ago
Store 2743670: 4534 Admiral Peary Highway, Ebensburg, Pennsylvania 15931 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative I
- Claysburg, PA (20 miles from Johnstown, PA)
- 45+ days ago
- Claysburg, PA (20 miles from Johnstown, PA)
- 45+ days ago
OVERVIEW Provide excellent customer service while serving as a first line de-escalation point to protect brand reputation, as well as troubleshoot technical app and other program issues....
Customer Service Representative (Loan Consultant II)
- Johnstown, PA
- 60+ days ago
- Johnstown, PA
- 60+ days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Demographic Data for Johnstown, PA
Moving to Johnstown, PA? Find some basic demographic data about Johnstown, PA below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Johnstown, PA
Highest Education Level
Customer Services in Johnstown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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