Customer Service Jobs in Jeannette, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Pittsburgh, PA (15 miles from Jeannette, PA)
- 8 days ago
- Pittsburgh, PA (15 miles from Jeannette, PA)
- 8 days ago
You re dedicated to selling and delivering a customer service experience that is unlike any other....
- Greensburg, PA (4 miles from Jeannette, PA)
- 9 hours ago
- Greensburg, PA (4 miles from Jeannette, PA)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Customer Service Representative
- Belle Vernon, PA (16 miles from Jeannette, PA)
- 9 hours ago
- Belle Vernon, PA (16 miles from Jeannette, PA)
- 9 hours ago
a Customer Service Representative....
Customer Service Representative
- Connellsville, PA (21 miles from Jeannette, PA)
- 21 hours ago
- Connellsville, PA (21 miles from Jeannette, PA)
- 21 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Murrysville, PA (8 miles from Jeannette, PA)
- 21 hours ago
- Murrysville, PA (8 miles from Jeannette, PA)
- 21 hours ago
Microsoft Office Data Entry Documentation & Reporting Administrative Support Escalation Management Customer Response Management Customer Satisfaction Techniques Customer Service Software Technical...
Customer Service Associate - Morning Shift
- Pleasant Hills, PA (19 miles from Jeannette, PA)
- 22 hours ago
- Pleasant Hills, PA (19 miles from Jeannette, PA)
- 22 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative - Patient Registration
- Pittsburgh, PA (15 miles from Jeannette, PA)
- 1 day ago
- Pittsburgh, PA (15 miles from Jeannette, PA)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- United, PA (10 miles from Jeannette, PA)
- 1 day ago
- United, PA (10 miles from Jeannette, PA)
- 1 day ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
- United, PA (10 miles from Jeannette, PA)
- 1 day ago
- United, PA (10 miles from Jeannette, PA)
- 1 day ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
- United, PA (10 miles from Jeannette, PA)
- 2 days ago
- United, PA (10 miles from Jeannette, PA)
- 2 days ago
Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....
Customer Service Representative
- Pittsburgh, PA (15 miles from Jeannette, PA)
- 2 days ago
- Pittsburgh, PA (15 miles from Jeannette, PA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Customer Service Center
- Pittsburgh, PA (15 miles from Jeannette, PA)
- 2 days ago
- Pittsburgh, PA (15 miles from Jeannette, PA)
- 2 days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
- Murrysville, PA (8 miles from Jeannette, PA)
- 3 days ago
- Murrysville, PA (8 miles from Jeannette, PA)
- 3 days ago
Title: Customer Service Agent (hybrid) Location: Murrysville, PA Shift: 8:30 am-5 pm Job Responsibilities: Responds promptly and courteously to customer inquiries across phone, chat, email, and other...
PIT Airport- Customer Service Agent
- Pittsburgh, PA (15 miles from Jeannette, PA)
- 5 days ago
- Pittsburgh, PA (15 miles from Jeannette, PA)
- 5 days ago
JOB TITLE: Airport Customer Service Agent - customer service & rampDEPARTMENT: Customer ServiceREPORTS TO: Station ManagerFLSA STATUS: Non-ExemptPOSITION SUMMARY:The Airport Customer Service Agent is...
- Pittsburgh, PA (15 miles from Jeannette, PA)
- 5 days ago
- Pittsburgh, PA (15 miles from Jeannette, PA)
- 5 days ago
applicants are encouraged What you'll bring: CRM (Salesforce) or Dynamics 365 experience preferred MS Office Suite (Outlook, Excel, Word, Powerpoint) Ability to work/train in multiple customer service...
Demographic Data for Jeannette, PA
Moving to Jeannette, PA? Find some basic demographic data about Jeannette, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Jeannette, PA
Highest Education Level
Customer Services in Jeannette, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »