Customer Service Jobs in Jeannette, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 53 Jobs

Customer Accounts Advisor

  • Allison Park, PA (24 miles from Jeannette, PA)
  • 30+ days ago
  • Allison Park, PA (24 miles from Jeannette, PA)
  • 30+ days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Cashier & Customer Service Associate (12 - 20 hrs / wk)

  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 16 hours ago
  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 16 hours ago

Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a positive...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 22 hours ago
  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 22 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Remote Customer Service Representative - Facility Maintenance Services

  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 3 days ago
  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 3 days ago

Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....

Remote Work

Customer Service Representative

  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 4 days ago
  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 4 days ago

We correspond directly with members by phone, live chat and email resolving problems and elevating the Member experience....

Showroom Customer Service Representative

  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 5 days ago
  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 5 days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Customer Service Representative - Ross Park

  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 5 days ago
  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 5 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Customer Service Representative

  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 6 days ago
  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 6 days ago

Work in conjunction with third party warehouse providers on any order fulfillment questions....

Customer Service Associate, Electronics

  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 6 days ago
  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 6 days ago

Customer Service Associate, Electronics - (PIT.4) Job Title Customer Service Associate, Electronics Location Pittsburgh, PA 15231 US (Primary) Job Type Full Time/Part Time Category Customer Service...

Customer Service Associate

  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 6 days ago
  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 6 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Retail Customer Service Associate

  • Greensburg, PA (4 miles from Jeannette, PA)
  • 9 days ago
  • Greensburg, PA (4 miles from Jeannette, PA)
  • 9 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Retail Customer Service Specialist

  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 9 days ago
  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 9 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Associate Customer Service Representative - R8832 & R8471

  • Ruffs Dale, PA (12 miles from Jeannette, PA)
  • 9 days ago
  • Ruffs Dale, PA (12 miles from Jeannette, PA)
  • 9 days ago

Associate Customer Service Representative - R8832 & R8471 DESCRIPTION/RESPONSIBILITIES:Job Description Essential Job Functions:The following duties are normal for this position....

Customer Service Representative-Pharmacy MTM Services- Temporary- WFH

  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 10 days ago
  • Pittsburgh, PA (15 miles from Jeannette, PA)
  • 10 days ago

Are you an advocate of high-quality customer service and have previous customer service experience? If so, this opportunity may be for you!...

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • United, PA (10 miles from Jeannette, PA)
  • 10 days ago
  • United, PA (10 miles from Jeannette, PA)
  • 10 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Demographic Data for Jeannette, PA

Moving to Jeannette, PA? Find some basic demographic data about Jeannette, PA below.


Local
National
18,320
338
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Jeannette, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Jeannette, PA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Jeannette, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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