Customer Service Jobs in Imperial, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Care Representative I
- Pittsburgh, PA (21 miles from Imperial, PA)
- 6 hours ago
- Pittsburgh, PA (21 miles from Imperial, PA)
- 6 hours ago
Experience delivering customer service excellence and achieving productivity/accuracy/quality standards....
Customer Service Representative (Clerical Assistant 3)
- Beaver, PA (17 miles from Imperial, PA)
- 21 hours ago
- Beaver, PA (17 miles from Imperial, PA)
- 21 hours ago
Are you passionate about customer service and looking for an opportunity to enhance your skills?...
Customer Service Representative (Clerical Assistant 3)
- Beaver Falls, PA (21 miles from Imperial, PA)
- 1 day ago
- Beaver Falls, PA (21 miles from Imperial, PA)
- 1 day ago
Are you passionate about customer service and looking for an opportunity to enhance your skills?...
Dispensary Associate - Part-time
- Washington, PA (20 miles from Imperial, PA)
- 1 day ago
- Washington, PA (20 miles from Imperial, PA)
- 1 day ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Representative
- Pittsburgh, PA (21 miles from Imperial, PA)
- 1 day ago
- Pittsburgh, PA (21 miles from Imperial, PA)
- 1 day ago
Benefit Customer Service Representative - Non Bilingual The Role As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the...
Remote WorkCustomer Accounts Advisor Plus
- Pittsburgh, PA (21 miles from Imperial, PA)
- 1 day ago
- Pittsburgh, PA (21 miles from Imperial, PA)
- 1 day ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
- Oakmont, PA (24 miles from Imperial, PA)
- 1 day ago
- Oakmont, PA (24 miles from Imperial, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Moon Township, PA (5 miles from Imperial, PA)
- 2 days ago
- Moon Township, PA (5 miles from Imperial, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate Part Time
- Bridgeville, PA (11 miles from Imperial, PA)
- 3 days ago
- Bridgeville, PA (11 miles from Imperial, PA)
- 3 days ago
service to members....
Customer Service Representative
- Industry, PA (16 miles from Imperial, PA)
- 3 days ago
- Industry, PA (16 miles from Imperial, PA)
- 3 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Agent Part Time
- Pittsburgh, PA (21 miles from Imperial, PA)
- 3 days ago
- Pittsburgh, PA (21 miles from Imperial, PA)
- 3 days ago
American Airlines is seeking Part Time Customer Service Agent at the Pittsburgh International Airport....
Pharmacy Customer Service Associate
- Rochester, PA (19 miles from Imperial, PA)
- 3 days ago
- Rochester, PA (19 miles from Imperial, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Pittsburgh, PA (21 miles from Imperial, PA)
- 4 days ago
- Pittsburgh, PA (21 miles from Imperial, PA)
- 4 days ago
In this role, you will have the opportunity to engage with clients, shareholders and coworkers in a team- oriented and collegial environment where superior customer service is celebrated....
Customer Service Representative / Dispatch
- Cranberry Township, PA (19 miles from Imperial, PA)
- 4 days ago
- Cranberry Township, PA (19 miles from Imperial, PA)
- 4 days ago
The selected candidate will have a dynamic phone presence, excellent problem solving and customer service skills, and a working knowledge of computer software....
REMOTE Benefits Customer Service Representative
- Pittsburgh, PA (21 miles from Imperial, PA)
- 4 days ago
- Pittsburgh, PA (21 miles from Imperial, PA)
- 4 days ago
Start Date 8/18 Benefit Customer Service Representative The Role As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the...
Remote WorkDemographic Data for Imperial, PA
Moving to Imperial, PA? Find some basic demographic data about Imperial, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Imperial, PA
Highest Education Level
Customer Services in Imperial, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Retail
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Collaboration
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »