Customer Service Jobs in Horsham, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Wayne, PA (16 miles from Horsham, PA)
- 1 hour ago
- Wayne, PA (16 miles from Horsham, PA)
- 1 hour ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
2nd shift Customer Service Representative Supervisor
- Philadelphia, PA (16 miles from Horsham, PA)
- 2 hours ago
- Philadelphia, PA (16 miles from Horsham, PA)
- 2 hours ago
service skills and 3-5 years of previous customer service experience (i.e. scheduling, taking in-bound calls and making outbound calls) 3-5 years of experience with case management systems Knowledge...
Customer Service Representative Part Time
- Cherry Hill, NJ (19 miles from Horsham, PA)
- 2 hours ago
- Cherry Hill, NJ (19 miles from Horsham, PA)
- 2 hours ago
What You Bring: Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day....
Customer Service Associate Representative - Freedom Fertility - Remote
- Trenton, NJ (21 miles from Horsham, PA)
- 6 hours ago
- Trenton, NJ (21 miles from Horsham, PA)
- 6 hours ago
This is not your average customer service job youll work for a company that truly cares about people while helping our patients achieve happiness....
Remote Work
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Customer Service Representative/Dispatcher
- King of Prussia, PA (14 miles from Horsham, PA)
- 8 hours ago
- King of Prussia, PA (14 miles from Horsham, PA)
- 8 hours ago
As a customer service representative, youll be doing something that matters! At Mr. Rooter Plumbing, you dont need prior customer service experience or college degrees to join our team....
Retail Customer Service Associate II
- Philadelphia, PA (16 miles from Horsham, PA)
- 8 hours ago
- Philadelphia, PA (16 miles from Horsham, PA)
- 8 hours ago
QUALIFICATIONS • 2-3 years of retail customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this position ranges from 17.24 USD to 24.58 USD and will...
- Feasterville Trevose, PA (9 miles from Horsham, PA)
- 16 hours ago
- Feasterville Trevose, PA (9 miles from Horsham, PA)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dispensary Associate - Part-time
- Limerick, PA (20 miles from Horsham, PA)
- 18 hours ago
- Limerick, PA (20 miles from Horsham, PA)
- 18 hours ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Representative - CT
- Philadelphia, PA (16 miles from Horsham, PA)
- 18 hours ago
- Philadelphia, PA (16 miles from Horsham, PA)
- 18 hours ago
Facilitates communications between various Customer Service Operations work groups....
Customer Service Representative
- Norristown, PA (10 miles from Horsham, PA)
- 21 hours ago
- Norristown, PA (10 miles from Horsham, PA)
- 21 hours ago
Demonstrate a passion for providing superior customer service to our customers and continually seek to understand the needs of those we serve....
Remote WorkCustomer Service Representative - MONTGOMERYVILLE, PA
- Montgomeryville, PA (4 miles from Horsham, PA)
- 1 day ago
- Montgomeryville, PA (4 miles from Horsham, PA)
- 1 day ago
. - Provide excellent customer service in a fast paced environment. - Assist outside sales personnel on an ongoing basis. - Provide supervisory and team leadership on an occasional basis when site management...
Customer Service Representative I (Bilingual)
- Collegeville, PA (14 miles from Horsham, PA)
- 1 day ago
- Collegeville, PA (14 miles from Horsham, PA)
- 1 day ago
The Customer Service Representative supports not only customers but also sales force members and other internal stakeholders....
Customer Service Representative - King of Prussia
- King of Prussia, PA (14 miles from Horsham, PA)
- 1 day ago
- King of Prussia, PA (14 miles from Horsham, PA)
- 1 day ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
- Westville, NJ (22 miles from Horsham, PA)
- 1 day ago
- Westville, NJ (22 miles from Horsham, PA)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative
- Jenkintown, PA (6 miles from Horsham, PA)
- 1 day ago
- Jenkintown, PA (6 miles from Horsham, PA)
- 1 day ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
Demographic Data for Horsham, PA
Moving to Horsham, PA? Find some basic demographic data about Horsham, PA below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Horsham, PA
Highest Education Level
Customer Services in Horsham, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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