Customer Service Jobs in Horsham, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Philadelphia, PA (16 miles from Horsham, PA)
- 30+ days ago
- Philadelphia, PA (16 miles from Horsham, PA)
- 30+ days ago
Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers....
- Philadelphia, PA (16 miles from Horsham, PA)
- 30+ days ago
- Philadelphia, PA (16 miles from Horsham, PA)
- 30+ days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Customer Service Representative
- Bridgeport, PA (11 miles from Horsham, PA)
- 1 hour ago
- Bridgeport, PA (11 miles from Horsham, PA)
- 1 hour ago
Our client is currently seeking a Customer Service Representative We are searching for a Customer Service Representative that is able to go on site 2-3 days a week in King of Prussia!...
Customer Service Associate - Temporary
- Glenolden, PA (21 miles from Horsham, PA)
- 7 hours ago
- Glenolden, PA (21 miles from Horsham, PA)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Customer Service Representative II
- Kng of Prussa, PA (14 miles from Horsham, PA)
- 16 hours ago
- Kng of Prussa, PA (14 miles from Horsham, PA)
- 16 hours ago
Check out our company page: Responsibilities & Qualifications The Customer Service Representative II will bring critical thinking, initiative, and ownership....
Customer Service Representative
- Trenton, NJ (21 miles from Horsham, PA)
- 1 day ago
- Trenton, NJ (21 miles from Horsham, PA)
- 1 day ago
The Customer Service Representative for Driving Academy is the face of our organization....
Customer Service Representative (CSR)
- Trenton, NJ (21 miles from Horsham, PA)
- 1 day ago
- Trenton, NJ (21 miles from Horsham, PA)
- 1 day ago
Customer Service Representative (CSR)OverviewThe role of a Customer Service Representative is crucial to our organization as they serve as the first point of contact for our customers....
Up to $23/Hour for a Customer Service Representative
- Green Lane, PA (19 miles from Horsham, PA)
- 2 days ago
- Green Lane, PA (19 miles from Horsham, PA)
- 2 days ago
Up to $23/Hour for a Customer Service Representative!...
AT&T Customer Service Representative
- King of Prussia, PA (14 miles from Horsham, PA)
- 2 days ago
- King of Prussia, PA (14 miles from Horsham, PA)
- 2 days ago
Responsibilities of an AT&T Customer Service Representative : Work closely with the marketing, sales, and other AT&T Customer Service Representatives to identify new sales strategies for improving sales...
Customer Service Representative
- Trenton, NJ (21 miles from Horsham, PA)
- 2 days ago
- Trenton, NJ (21 miles from Horsham, PA)
- 2 days ago
LOCATION:** Remote U.S. locations **OVERVIEW** You will provide positive, supportive environment, generous benefits package, and comprehensive training program. You will provide support to...
Customer Service Representative
- Levittown, PA (17 miles from Horsham, PA)
- 2 days ago
- Levittown, PA (17 miles from Horsham, PA)
- 2 days ago
Service Description & Requirements Job Description We are in search of a Customer Service Representativeto join our growing team....
Customer Service Representative
- Camden, NJ (18 miles from Horsham, PA)
- 2 days ago
- Camden, NJ (18 miles from Horsham, PA)
- 2 days ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
- Jamison, PA (6 miles from Horsham, PA)
- 3 days ago
- Jamison, PA (6 miles from Horsham, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Trenton, NJ (21 miles from Horsham, PA)
- 3 days ago
- Trenton, NJ (21 miles from Horsham, PA)
- 3 days ago
Customer Service Representative **Sr....
Remote WorkFloating Customer Service Representative
- Doylestown, PA (8 miles from Horsham, PA)
- 3 days ago
- Doylestown, PA (8 miles from Horsham, PA)
- 3 days ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
Demographic Data for Horsham, PA
Moving to Horsham, PA? Find some basic demographic data about Horsham, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Horsham, PA
Highest Education Level
Customer Services in Horsham, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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