Customer Service Jobs in Homestead, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 72 Jobs

Lead Customer Service Representative, Full or Part Time

  • Sharpsburg, PA (7 miles from Homestead, PA)
  • 12 hours ago
  • Sharpsburg, PA (7 miles from Homestead, PA)
  • 12 hours ago

Store 4704201: 501 N Main St, Sharpsburg, Pennsylvania 15215 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative

  • Washington, PA (24 miles from Homestead, PA)
  • 13 hours ago
  • Washington, PA (24 miles from Homestead, PA)
  • 13 hours ago

Customer Service Representative....

Customer Service Representative I

  • Saxonburg, PA (22 miles from Homestead, PA)
  • 1 day ago
  • Saxonburg, PA (22 miles from Homestead, PA)
  • 1 day ago

Customer Service Representative I Location: Saxonburg, PA Luxfer Powders is a global leader in the development, manufacture and supply of Magnesium and Zirconium based products and services to technology...

Customer Service Representative - Part-Time

  • Pittsburgh, PA (2 miles from Homestead, PA)
  • 2 days ago
  • Pittsburgh, PA (2 miles from Homestead, PA)
  • 2 days ago

Description Customer Service Representative There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation....

Customer Service Associate

  • New Kensington, PA (15 miles from Homestead, PA)
  • 2 days ago
  • New Kensington, PA (15 miles from Homestead, PA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (CSR)

  • Pittsburgh, PA (2 miles from Homestead, PA)
  • 2 days ago
  • Pittsburgh, PA (2 miles from Homestead, PA)
  • 2 days ago

Customer Service Representative (CSR)OverviewThe role of a Customer Service Representative is crucial to our organization as they serve as the first point of contact for our customers....

Customer Service Agent Part Time

  • Pittsburgh, PA (2 miles from Homestead, PA)
  • 2 days ago
  • Pittsburgh, PA (2 miles from Homestead, PA)
  • 2 days ago

Why you'll love this job The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.07 per hour....

New Store Customer Service Associate Team Leader (Assistant Department Manager) - Doylestown - Opening Early Spring 2025

  • United, PA (24 miles from Homestead, PA)
  • 3 days ago
  • United, PA (24 miles from Homestead, PA)
  • 3 days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Retail Customer Service Associate Part Time

  • Pittsburgh, PA (12 miles from Homestead, PA)
  • 3 days ago
  • Pittsburgh, PA (12 miles from Homestead, PA)
  • 3 days ago

service to members....

Customer Service Representative

  • United, PA (24 miles from Homestead, PA)
  • 3 days ago
  • United, PA (24 miles from Homestead, PA)
  • 3 days ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Cashier & Customer Service Associate (12 - 20 hrs / wk)

  • Pittsburgh, PA (2 miles from Homestead, PA)
  • 5 days ago
  • Pittsburgh, PA (2 miles from Homestead, PA)
  • 5 days ago

Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a positive...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Pittsburgh, PA (2 miles from Homestead, PA)
  • 5 days ago
  • Pittsburgh, PA (2 miles from Homestead, PA)
  • 5 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Retail Customer Service Cashier

  • Baden, PA (21 miles from Homestead, PA)
  • 5 days ago
  • Baden, PA (21 miles from Homestead, PA)
  • 5 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Remote Customer Service Representative - Facility Maintenance Services

  • Pittsburgh, PA (2 miles from Homestead, PA)
  • 8 days ago
  • Pittsburgh, PA (2 miles from Homestead, PA)
  • 8 days ago

Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....

Remote Work

Showroom Customer Service Representative

  • Pittsburgh, PA (2 miles from Homestead, PA)
  • 10 days ago
  • Pittsburgh, PA (2 miles from Homestead, PA)
  • 10 days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Demographic Data for Homestead, PA

Moving to Homestead, PA? Find some basic demographic data about Homestead, PA below.


Local
National
17,950
425
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in Homestead, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Homestead, PA offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Homestead, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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