Customer Service Jobs in Homer City, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Customer Service Associate

  • Indiana, PA (7 miles from Homer City, PA)
  • 10 hours ago
  • Indiana, PA (7 miles from Homer City, PA)
  • 10 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Care Representative 12 am to 8:30am

  • Ebensburg, PA (17 miles from Homer City, PA)
  • 20 hours ago
  • Ebensburg, PA (17 miles from Homer City, PA)
  • 20 hours ago

Shift Time 12 am - 8:30 am Sunday through Thursday JOB SUMMARY: The Call Center Customer Care Representative provides front-line operational support for the Call Center. Primary function is to...

Customer Care Representative

  • Ebensburg, PA (17 miles from Homer City, PA)
  • 20 hours ago
  • Ebensburg, PA (17 miles from Homer City, PA)
  • 20 hours ago

Shift 10:30 am to 7pm JOB SUMMARY: The Call Center Customer Care Representative provides front-line operational support for the Call Center. Primary function is to assist Marines and their...

Customer Service Representative

  • Apollo, PA (23 miles from Homer City, PA)
  • 21 hours ago
  • Apollo, PA (23 miles from Homer City, PA)
  • 21 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Licensed Customer Service Representative - PNC Investments

  • Home, PA (16 miles from Homer City, PA)
  • 1 day ago
  • Home, PA (16 miles from Homer City, PA)
  • 1 day ago

Serves as a coach or mentor and may serve as a trainer to the customer service team....

Customer Service Representative

  • Johnstown, PA (17 miles from Homer City, PA)
  • 7 days ago
  • Johnstown, PA (17 miles from Homer City, PA)
  • 7 days ago

Preferred: 1 year in an auto body or similar work environment including previous customer service experience....

Customer Service Representative - Work From Home (Monroeville, PA)

  • Home, PA (16 miles from Homer City, PA)
  • 8 days ago
  • Home, PA (16 miles from Homer City, PA)
  • 8 days ago

Required Qualifications -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone....

Remote Work

Associate Customer Service Representative

  • Home, PA (16 miles from Homer City, PA)
  • 15 days ago
  • Home, PA (16 miles from Homer City, PA)
  • 15 days ago

EDUCATION Required High School Diploma or GED Substitutions None Preferred None EXPERIENCE Required 6 months of Customer Service in a customer facing role Preferred Customer Service in a call-center...

Customer Service Representative

  • Ebensburg, PA (17 miles from Homer City, PA)
  • 15 days ago
  • Ebensburg, PA (17 miles from Homer City, PA)
  • 15 days ago

Store 2743670: 4534 Admiral Peary Highway, Ebensburg, Pennsylvania 15931 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Indiana, PA (7 miles from Homer City, PA)
  • 15 days ago
  • Indiana, PA (7 miles from Homer City, PA)
  • 15 days ago

Store 2743608: 3100 Oakland Avenue, Indiana, Pennsylvania 15701 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - Health Care Business - Ops

  • Home, PA (16 miles from Homer City, PA)
  • 16 days ago
  • Home, PA (16 miles from Homer City, PA)
  • 16 days ago

Customer Service experiences in a transaction based environment such as a call center or retail location preferred demonstrating ability to be empathetic and compassionate....

Customer Service Representative

  • Home, PA (16 miles from Homer City, PA)
  • 22 days ago
  • Home, PA (16 miles from Homer City, PA)
  • 22 days ago

Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....

Customer Service Representative

  • Latrobe, PA (21 miles from Homer City, PA)
  • 30+ days ago
  • Latrobe, PA (21 miles from Homer City, PA)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative (Loan Consultant II)

  • Johnstown, PA (17 miles from Homer City, PA)
  • 30+ days ago
  • Johnstown, PA (17 miles from Homer City, PA)
  • 30+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

P&C Customer Service Representative (Remote) Pennsylvania

  • Johnstown, PA (17 miles from Homer City, PA)
  • 45+ days ago
  • Johnstown, PA (17 miles from Homer City, PA)
  • 45+ days ago

live in the State of PennsylvaniaLicensed Insurance Agent - Customer Service - Property and Casualty or Personal LinesQualfon is hiring Licensed Property and Casualty or Personal Lines Insurance Customer...

Remote Work

Demographic Data for Homer City, PA

Moving to Homer City, PA? Find some basic demographic data about Homer City, PA below.


Local
National
6,661
124
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
....................

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Homer City, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Homer City, PA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Homer City, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »