Customer Service Jobs in Hilltown, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Allentown, PA (23 miles from Hilltown, PA)
- 3 hours ago
- Allentown, PA (23 miles from Hilltown, PA)
- 3 hours ago
goods....
Customer Service Representative
- Ewing, NJ (24 miles from Hilltown, PA)
- 3 hours ago
- Ewing, NJ (24 miles from Hilltown, PA)
- 3 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Trevose, PA (18 miles from Hilltown, PA)
- 5 hours ago
- Trevose, PA (18 miles from Hilltown, PA)
- 5 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Fairless Hills, PA (24 miles from Hilltown, PA)
- 6 hours ago
- Fairless Hills, PA (24 miles from Hilltown, PA)
- 6 hours ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
- Radnor, PA (19 miles from Hilltown, PA)
- 6 hours ago
- Radnor, PA (19 miles from Hilltown, PA)
- 6 hours ago
Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....
- Malvern, PA (24 miles from Hilltown, PA)
- 7 hours ago
- Malvern, PA (24 miles from Hilltown, PA)
- 7 hours ago
Preferred Skills: Knowledge of customer service best practices and conflict resolution strategies Multitasking Attention to detail Teamwork and Collaboration BENEFITS We're passionate about helping...
- Paoli, PA (22 miles from Hilltown, PA)
- 18 hours ago
- Paoli, PA (22 miles from Hilltown, PA)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Quakertown, PA (10 miles from Hilltown, PA)
- 20 hours ago
- Quakertown, PA (10 miles from Hilltown, PA)
- 20 hours ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
- Allentown, PA (23 miles from Hilltown, PA)
- 1 day ago
- Allentown, PA (23 miles from Hilltown, PA)
- 1 day ago
Monitor and address work queues assigned to the Customer Service and associated vendors to ensure timely resolution of accounts....
- Allentown, PA (23 miles from Hilltown, PA)
- 1 day ago
- Allentown, PA (23 miles from Hilltown, PA)
- 1 day ago
Minimum Qualifications High School Diploma/GED 3 years customer service or related experience in a call center environment or 2 years previous customer service, billing, and/or collections experience...
- Allentown, PA (23 miles from Hilltown, PA)
- 1 day ago
- Allentown, PA (23 miles from Hilltown, PA)
- 1 day ago
Documents all communication accurately within designated platform with Customer Service....
- Oakford, PA (18 miles from Hilltown, PA)
- 1 day ago
- Oakford, PA (18 miles from Hilltown, PA)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
- Hatfield, PA (3 miles from Hilltown, PA)
- 1 day ago
- Hatfield, PA (3 miles from Hilltown, PA)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Unique Indoor Comfort of Philadelphia - Customer Service Representative
- King of Prussia, PA (17 miles from Hilltown, PA)
- 1 day ago
- King of Prussia, PA (17 miles from Hilltown, PA)
- 1 day ago
What You’ll Do: Provide unmatched customer service....
Retail Customer Service Representative/Cashier
- St Davids, PA (19 miles from Hilltown, PA)
- 2 days ago
- St Davids, PA (19 miles from Hilltown, PA)
- 2 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hilltown, PA
Highest Education Level
Customer Services in Hilltown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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