Customer Service Jobs in Hillsdale, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Caregivers Customer Service Representative
- Ebensburg, PA (17 miles from Hillsdale, PA)
- 1 day ago
- Ebensburg, PA (17 miles from Hillsdale, PA)
- 1 day ago
Acts as service liaison between the customer and internal operational staff and delivers exceptional customer service at all touch points....
Customer Service Representative
- Home, PA (13 miles from Hillsdale, PA)
- 4 days ago
- Home, PA (13 miles from Hillsdale, PA)
- 4 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues....
Customer Service Representative - HCB Ops
- Home, PA (13 miles from Hillsdale, PA)
- 5 days ago
- Home, PA (13 miles from Hillsdale, PA)
- 5 days ago
Position Summary Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written...
- Indiana, PA (16 miles from Hillsdale, PA)
- 9 days ago
- Indiana, PA (16 miles from Hillsdale, PA)
- 9 days ago
As the name suggests, your main priority is to provide great customer service....
Licensed Customer Service Representative - PNC Investments
- Home, PA (13 miles from Hillsdale, PA)
- 11 days ago
- Home, PA (13 miles from Hillsdale, PA)
- 11 days ago
Serves as a coach or mentor and may serve as a trainer to the customer service team....
Customer Service Representative - Work From Home (Monroeville, PA)
- Home, PA (13 miles from Hillsdale, PA)
- 17 days ago
- Home, PA (13 miles from Hillsdale, PA)
- 17 days ago
Required Qualifications -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone....
Remote WorkCustomer Service Representative
- Ebensburg, PA (17 miles from Hillsdale, PA)
- 25 days ago
- Ebensburg, PA (17 miles from Hillsdale, PA)
- 25 days ago
Store 2743670: 4534 Admiral Peary Highway, Ebensburg, Pennsylvania 15931 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Indiana, PA (16 miles from Hillsdale, PA)
- 25 days ago
- Indiana, PA (16 miles from Hillsdale, PA)
- 25 days ago
Store 2743608: 3100 Oakland Avenue, Indiana, Pennsylvania 15701 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Health Care Business - Ops
- Home, PA (13 miles from Hillsdale, PA)
- 25 days ago
- Home, PA (13 miles from Hillsdale, PA)
- 25 days ago
Customer Service experiences in a transaction based environment such as a call center or retail location preferred demonstrating ability to be empathetic and compassionate....
Customer Service Representative
- Home, PA (13 miles from Hillsdale, PA)
- 30+ days ago
- Home, PA (13 miles from Hillsdale, PA)
- 30+ days ago
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Customer Service Representative
- Mahaffey, PA (13 miles from Hillsdale, PA)
- 90+ days ago
- Mahaffey, PA (13 miles from Hillsdale, PA)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Hillsdale, PA
Moving to Hillsdale, PA? Find some basic demographic data about Hillsdale, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hillsdale, PA
Highest Education Level
Customer Services in Hillsdale, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »