Customer Service Jobs in Hereford, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Chalfont, PA (21 miles from Hereford, PA)
- 13 hours ago
- Chalfont, PA (21 miles from Hereford, PA)
- 13 hours ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
- Danboro, PA (23 miles from Hereford, PA)
- 13 hours ago
- Danboro, PA (23 miles from Hereford, PA)
- 13 hours ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Representative - Commercial Business
- Coopersburg, PA (9 miles from Hereford, PA)
- 1 day ago
- Coopersburg, PA (9 miles from Hereford, PA)
- 1 day ago
Overview Lutron has an exciting opportunity on our Customer Service Team – Commercial Business at our Global Headquarters in Coopersburg, PA....
- Allentown, PA (11 miles from Hereford, PA)
- 1 day ago
- Allentown, PA (11 miles from Hereford, PA)
- 1 day ago
goods....
Customer Service Representative
- Pottstown, PA (13 miles from Hereford, PA)
- 1 day ago
- Pottstown, PA (13 miles from Hereford, PA)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Quakertown, PA (12 miles from Hereford, PA)
- 2 days ago
- Quakertown, PA (12 miles from Hereford, PA)
- 2 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
- Allentown, PA (11 miles from Hereford, PA)
- 2 days ago
- Allentown, PA (11 miles from Hereford, PA)
- 2 days ago
Documents all communication accurately within designated platform with Customer Service....
Customer Care Representative - Premier Dietary Supplements
- Allentown, PA (11 miles from Hereford, PA)
- 3 days ago
- Allentown, PA (11 miles from Hereford, PA)
- 3 days ago
goods....
- Reading, PA (21 miles from Hereford, PA)
- 4 days ago
- Reading, PA (21 miles from Hereford, PA)
- 4 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
ULINE- Customer Service Representative
- Wescosville, PA (9 miles from Hereford, PA)
- 6 days ago
- Wescosville, PA (9 miles from Hereford, PA)
- 6 days ago
Customer Service is the heartbeat of Uline! As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....
Retail Customer Experience Associate, Lehigh Valley - Full Time
- Whitehall, PA (14 miles from Hereford, PA)
- 6 days ago
- Whitehall, PA (14 miles from Hereford, PA)
- 6 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Allentown, PA (11 miles from Hereford, PA)
- 6 days ago
- Allentown, PA (11 miles from Hereford, PA)
- 6 days ago
Position Overview: Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner....
Customer Service Representative
- Souderton, PA (16 miles from Hereford, PA)
- 7 days ago
- Souderton, PA (16 miles from Hereford, PA)
- 7 days ago
CUSTOMER SERVICE REPRESENTATIVE Location: Souderton, PA, United States Date Posted: Jun 25, 2025 Category: Supply Chain, Procurement & Transportation Description POSITION TITLE: Inside Sales Coordinator...
Customer Service Representative
- Whitehall, PA (14 miles from Hereford, PA)
- 8 days ago
- Whitehall, PA (14 miles from Hereford, PA)
- 8 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....
Demographic Data for Hereford, PA
Moving to Hereford, PA? Find some basic demographic data about Hereford, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hereford, PA
Highest Education Level
Customer Services in Hereford, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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