Customer Service Jobs in Hazleton, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 20 Jobs

Customer Service Representative

  • Slatington, PA (23 miles from Hazleton, PA)
  • 1 day ago
  • Slatington, PA (23 miles from Hazleton, PA)
  • 1 day ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Associate

  • Wilkes Barre, PA (20 miles from Hazleton, PA)
  • 5 days ago
  • Wilkes Barre, PA (20 miles from Hazleton, PA)
  • 5 days ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....

Customer Care Representative

  • Hazle Township, PA
  • 8 days ago
  • Hazle Township, PA
  • 8 days ago

(may vary by facility) Apply today to join a team that values accuracy, collaboration, and exceptional customer service! Why Lineage?...

Insurance Customer Service Representative

  • Wilkes Barre, PA (20 miles from Hazleton, PA)
  • 8 days ago
  • Wilkes Barre, PA (20 miles from Hazleton, PA)
  • 8 days ago

service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...

Retail Customer Service Cashier

  • Mifflinville, PA (17 miles from Hazleton, PA)
  • 10 days ago
  • Mifflinville, PA (17 miles from Hazleton, PA)
  • 10 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Dispensary Associate - Part-time

  • Wilkes Barre, PA (20 miles from Hazleton, PA)
  • 10 days ago
  • Wilkes Barre, PA (20 miles from Hazleton, PA)
  • 10 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Licensed Customer Service Representative

  • Wilkes Barre, PA (20 miles from Hazleton, PA)
  • 12 days ago
  • Wilkes Barre, PA (20 miles from Hazleton, PA)
  • 12 days ago

Maintaining industry leading service standards by providing prompt service and one call resolution.Availability and dependability to multitask between systems and job duties such as documentation,...

ULINE- Call Center Representative

  • Slatington, PA (23 miles from Hazleton, PA)
  • 15 days ago
  • Slatington, PA (23 miles from Hazleton, PA)
  • 15 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Retail Customer Service Associate

  • Wilkes Barre, PA (20 miles from Hazleton, PA)
  • 30+ days ago
  • Wilkes Barre, PA (20 miles from Hazleton, PA)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 441 Wilkes Barre Township Blvd,...

Customer Service Representative (Loan Consultant I)

  • Hazleton, PA
  • 30+ days ago
  • Hazleton, PA
  • 30+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative I - 0HS68186158

  • Luzerne, PA (23 miles from Hazleton, PA)
  • 30+ days ago
  • Luzerne, PA (23 miles from Hazleton, PA)
  • 30+ days ago

Performs a variety of duties to support the customer service function of a branch office of which the following are illustrative:a....

Customer Service Representative

  • Bloomsburg, PA (24 miles from Hazleton, PA)
  • 30+ days ago
  • Bloomsburg, PA (24 miles from Hazleton, PA)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative (Loan Consultant I)

  • Hazleton, PA
  • 45+ days ago
  • Hazleton, PA
  • 45+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative (Loan Consultant II)

  • Wilkes Barre, PA (20 miles from Hazleton, PA)
  • 45+ days ago
  • Wilkes Barre, PA (20 miles from Hazleton, PA)
  • 45+ days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative

  • Slatington, PA (23 miles from Hazleton, PA)
  • 45+ days ago
  • Slatington, PA (23 miles from Hazleton, PA)
  • 45+ days ago

Home Comfort Customer Service Representative Slatington, PA (and surrounding areas such as Wind Gap and Pen Argyl) Reports to: Regional Manager Status: Full time, hourly non-exempt Hourly Rate: $20...

Demographic Data for Hazleton, PA

Moving to Hazleton, PA? Find some basic demographic data about Hazleton, PA below.


Local
National
45,204
1,099
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Hazleton, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hazleton, PA offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hazleton, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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