Customer Service Jobs in Hatfield, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Philadelphia, PA (24 miles from Hatfield, PA)
- 27 days ago
- Philadelphia, PA (24 miles from Hatfield, PA)
- 27 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
- Jamison, PA (11 miles from Hatfield, PA)
- 3 hours ago
- Jamison, PA (11 miles from Hatfield, PA)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Floating Customer Service Representative
- Doylestown, PA (7 miles from Hatfield, PA)
- 11 hours ago
- Doylestown, PA (7 miles from Hatfield, PA)
- 11 hours ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
Retail Customer Service Associate
- Springfield, PA (24 miles from Hatfield, PA)
- 15 hours ago
- Springfield, PA (24 miles from Hatfield, PA)
- 15 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Montgomeryville, PA (5 miles from Hatfield, PA)
- 1 day ago
- Montgomeryville, PA (5 miles from Hatfield, PA)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Remote --- Customer Service Representative
- Philadelphia, PA (24 miles from Hatfield, PA)
- 1 day ago
- Philadelphia, PA (24 miles from Hatfield, PA)
- 1 day ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkSenior Customer Care Representative
- Allentown, PA (24 miles from Hatfield, PA)
- 1 day ago
- Allentown, PA (24 miles from Hatfield, PA)
- 1 day ago
May participate in call monitoring and provide feedback if needed. Completes any/all tasks delegated by management....
Dispensary Associate - Full-time
- Philadelphia, PA (24 miles from Hatfield, PA)
- 1 day ago
- Philadelphia, PA (24 miles from Hatfield, PA)
- 1 day ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Agent - Remedy On-Call (Full Time)
- Fort Washington, PA (11 miles from Hatfield, PA)
- 1 day ago
- Fort Washington, PA (11 miles from Hatfield, PA)
- 1 day ago
Description Remedy On-Call is a 24/7 answering service that physician practices use to streamline their customer service and appointment scheduling....
Remote WorkPart Time Customer Service Associate
- Philadelphia, PA (24 miles from Hatfield, PA)
- 1 day ago
- Philadelphia, PA (24 miles from Hatfield, PA)
- 1 day ago
Part Time Customer Service Associate Essential Requirements: Wages: $17.50 per hour High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service...
- Doylestown, PA (7 miles from Hatfield, PA)
- 2 days ago
- Doylestown, PA (7 miles from Hatfield, PA)
- 2 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
Veterinary Client Service Representative
- Havertown, PA (21 miles from Hatfield, PA)
- 2 days ago
- Havertown, PA (21 miles from Hatfield, PA)
- 2 days ago
Veterinary Client Service Representative - Keystone Veterinary Emergency and Referral More than a word, care is present in everything you do. At Keystone Veterinary Emergency and Referral, a...
Customer Service Representative
- Exton, PA (24 miles from Hatfield, PA)
- 2 days ago
- Exton, PA (24 miles from Hatfield, PA)
- 2 days ago
Were looking for a Customer Service Specialist are you ready to explore your career with us?...
Remote WorkRetail Customer Experience Associate, Oxford Valley - Full Time
- Langhorne, PA (22 miles from Hatfield, PA)
- 2 days ago
- Langhorne, PA (22 miles from Hatfield, PA)
- 2 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Care Representative (Virtual)
- Philadelphia, PA (24 miles from Hatfield, PA)
- 2 days ago
- Philadelphia, PA (24 miles from Hatfield, PA)
- 2 days ago
As a remote Benefits Representative, you will play a pivotal role in providing exceptional customer service and helping our members transform the way they protect their loved ones....
Demographic Data for Hatfield, PA
Moving to Hatfield, PA? Find some basic demographic data about Hatfield, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hatfield, PA
Highest Education Level
Customer Services in Hatfield, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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