Customer Service Jobs in Hastings, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-12 of 12 Jobs

Licensed Customer Service Representative - PNC Investments

  • Home, PA (23 miles from Hastings, PA)
  • 21 hours ago
  • Home, PA (23 miles from Hastings, PA)
  • 21 hours ago

Serves as a coach or mentor and may serve as a trainer to the customer service team....

Customer Experience Associate

  • Altoona, PA (18 miles from Hastings, PA)
  • 1 day ago
  • Altoona, PA (18 miles from Hastings, PA)
  • 1 day ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative Specialist - PNC Investments

  • Home, PA (23 miles from Hastings, PA)
  • 2 days ago
  • Home, PA (23 miles from Hastings, PA)
  • 2 days ago

Job Description Performs specialized customer service activities and initiatives....

Customer Service Representative - Work From Home (Monroeville, PA)

  • Home, PA (23 miles from Hastings, PA)
  • 7 days ago
  • Home, PA (23 miles from Hastings, PA)
  • 7 days ago

Required Qualifications -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone....

Remote Work

Associate Customer Service Representative

  • Home, PA (23 miles from Hastings, PA)
  • 14 days ago
  • Home, PA (23 miles from Hastings, PA)
  • 14 days ago

EDUCATION Required High School Diploma or GED Substitutions None Preferred None EXPERIENCE Required 6 months of Customer Service in a customer facing role Preferred Customer Service in a call-center...

Customer Service Associate

  • Altoona, PA (18 miles from Hastings, PA)
  • 15 days ago
  • Altoona, PA (18 miles from Hastings, PA)
  • 15 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Ebensburg, PA (11 miles from Hastings, PA)
  • 15 days ago
  • Ebensburg, PA (11 miles from Hastings, PA)
  • 15 days ago

Store 2743670: 4534 Admiral Peary Highway, Ebensburg, Pennsylvania 15931 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Indiana, PA (23 miles from Hastings, PA)
  • 15 days ago
  • Indiana, PA (23 miles from Hastings, PA)
  • 15 days ago

Store 2743608: 3100 Oakland Avenue, Indiana, Pennsylvania 15701 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - Health Care Business - Ops

  • Home, PA (23 miles from Hastings, PA)
  • 15 days ago
  • Home, PA (23 miles from Hastings, PA)
  • 15 days ago

Customer Service experiences in a transaction based environment such as a call center or retail location preferred demonstrating ability to be empathetic and compassionate....

Customer Service Representative

  • Home, PA (23 miles from Hastings, PA)
  • 21 days ago
  • Home, PA (23 miles from Hastings, PA)
  • 21 days ago

Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....

Customer Service Representative

  • Altoona, PA (18 miles from Hastings, PA)
  • 90+ days ago
  • Altoona, PA (18 miles from Hastings, PA)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Portage, PA (20 miles from Hastings, PA)
  • 90+ days ago
  • Portage, PA (20 miles from Hastings, PA)
  • 90+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Demographic Data for Hastings, PA

Moving to Hastings, PA? Find some basic demographic data about Hastings, PA below.


Local
National
2,440
40
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Hastings, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hastings, PA offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hastings, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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