Customer Service Jobs in Harrisburg, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Mechanicsburg, PA (7 miles from Harrisburg, PA)
- 18 hours ago
- Mechanicsburg, PA (7 miles from Harrisburg, PA)
- 18 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
We're seeking Bilingual (English/Spanish) Inbound Customer Service Representatives ready to make a meaningful impact in a supportive, structured environment....
Provide speedy, accurate, responsive, and complete customer service. Respond to all RA requests by issuing RA or providing appropriate response to sales rep or dealer....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Harrisburg, PA
- 1 day ago
- Harrisburg, PA
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
- Jonestown, PA (22 miles from Harrisburg, PA)
- 4 days ago
- Jonestown, PA (22 miles from Harrisburg, PA)
- 4 days ago
SKILLS: Excellent customer service skills required. Demonstrated sales skills desired....
Customer Service Representative, Specialized Services Bagster
- Harrisburg, PA
- 4 days ago
- Harrisburg, PA
- 4 days ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Customer Service Representative
- York, PA (16 miles from Harrisburg, PA)
- 4 days ago
- York, PA (16 miles from Harrisburg, PA)
- 4 days ago
Description The Conrad Company is looking for an onsite Customer Service Associate at our PennAir facility in York, PA....
Customer Service Representative
- York, PA (16 miles from Harrisburg, PA)
- 5 days ago
- York, PA (16 miles from Harrisburg, PA)
- 5 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative
- York, PA (16 miles from Harrisburg, PA)
- 6 days ago
- York, PA (16 miles from Harrisburg, PA)
- 6 days ago
Customer Service Representative Requisition Id: 380781 Business Unit: LTL Location: York, PA, US, 17406 **What youll need to succeed as a Customer Service Representative at XPO** Minimum qualifications...
Retail Customer Service Cashier
- Jonestown, PA (22 miles from Harrisburg, PA)
- 6 days ago
- Jonestown, PA (22 miles from Harrisburg, PA)
- 6 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Manchester, PA (15 miles from Harrisburg, PA)
- 6 days ago
- Manchester, PA (15 miles from Harrisburg, PA)
- 6 days ago
Other duties as assigned Qualifications This is an advanced customer service role....
Customer Service Representative
- York, PA (20 miles from Harrisburg, PA)
- 6 days ago
- York, PA (20 miles from Harrisburg, PA)
- 6 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....
Customer Service Representative
- Mechanicsburg, PA (7 miles from Harrisburg, PA)
- 9 days ago
- Mechanicsburg, PA (7 miles from Harrisburg, PA)
- 9 days ago
Service Representative performs in a customer service and general administrative capacity for all departments in the operation This role is key to the continued operational success which will provide...
Demographic Data for Harrisburg, PA
Moving to Harrisburg, PA? Find some basic demographic data about Harrisburg, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Harrisburg, PA
Highest Education Level
Customer Services in Harrisburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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