Customer Service Jobs in Hanover Township, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Wilkes Barre, PA (2 miles from Hanover Township, PA)
- 1 day ago
- Wilkes Barre, PA (2 miles from Hanover Township, PA)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Scranton, PA (18 miles from Hanover Township, PA)
- 1 day ago
- Scranton, PA (18 miles from Hanover Township, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Spanish Bilingual Remote Customer Service Representative
- Scranton, PA (18 miles from Hanover Township, PA)
- 2 days ago
- Scranton, PA (18 miles from Hanover Township, PA)
- 2 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative
- Wilkes Barre Township, PA (6 miles from Hanover Township, PA)
- 5 days ago
- Wilkes Barre Township, PA (6 miles from Hanover Township, PA)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Care Representative I (Wilkes-Barre, PA, US, 18704)
- Wilkes Barre, PA (2 miles from Hanover Township, PA)
- 5 days ago
- Wilkes Barre, PA (2 miles from Hanover Township, PA)
- 5 days ago
Customer Service Consultants handle complex inquiries independently or with very little assistance....
Remote WorkFlexible Customer Service Associate
- Avoca, PA (12 miles from Hanover Township, PA)
- 6 days ago
- Avoca, PA (12 miles from Hanover Township, PA)
- 6 days ago
Ensures that the customer receives world-class customer service and sales support. The responsibilities also include shuttling customers....
Customer Service Representative
- Pittston, PA (10 miles from Hanover Township, PA)
- 6 days ago
- Pittston, PA (10 miles from Hanover Township, PA)
- 6 days ago
Are you a customer service superstar ready to take your skills to the next level?...
- Hazle Township, PA (18 miles from Hanover Township, PA)
- 7 days ago
- Hazle Township, PA (18 miles from Hanover Township, PA)
- 7 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative
- Wilkes Barre, PA (2 miles from Hanover Township, PA)
- 7 days ago
- Wilkes Barre, PA (2 miles from Hanover Township, PA)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Medical Equipment Customer Service Representative
- Scranton, PA (18 miles from Hanover Township, PA)
- 8 days ago
- Scranton, PA (18 miles from Hanover Township, PA)
- 8 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative II (1st Shift)
- Wilkes Barre, PA (2 miles from Hanover Township, PA)
- 16 days ago
- Wilkes Barre, PA (2 miles from Hanover Township, PA)
- 16 days ago
service by answering incoming customer calls, responding to customer questions/concerns, enter orders and /or redo's, technical questions, and conduct outbound calls....
Customer Service Representative II (1st Shift)
- Wilkes Barre, PA (6 miles from Hanover Township, PA)
- 17 days ago
- Wilkes Barre, PA (6 miles from Hanover Township, PA)
- 17 days ago
service by answering incoming customer calls, responding to customer questions/concerns, enter orders and /or redos, technical questions, and conduct outbound calls....
Retail Customer Service Supervisor
- West Hazleton, PA (17 miles from Hanover Township, PA)
- 20 days ago
- West Hazleton, PA (17 miles from Hanover Township, PA)
- 20 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative $17 hourly
- Scranton, PA (18 miles from Hanover Township, PA)
- 22 days ago
- Scranton, PA (18 miles from Hanover Township, PA)
- 22 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Care Representative I - Bilingual
- Wilkes Barre, PA (2 miles from Hanover Township, PA)
- 27 days ago
- Wilkes Barre, PA (2 miles from Hanover Township, PA)
- 27 days ago
Customer Service Consultants handle complex inquiries independently or with very little assistance....
Demographic Data for Hanover Township, PA
Moving to Hanover Township, PA? Find some basic demographic data about Hanover Township, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hanover Township, PA
Highest Education Level
Customer Services in Hanover Township, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Long-Term Disability
- Wholesale
- Asset Protection
- First In, First Out
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Wellness
- Scanning
- Retail
- Reimbursement
- Energetic
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Written Communication
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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