Customer Service Jobs in Hanover, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Dover, PA (17 miles from Hanover, PA)
- 1 day ago
- Dover, PA (17 miles from Hanover, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Manchester, PA (23 miles from Hanover, PA)
- 9 days ago
- Manchester, PA (23 miles from Hanover, PA)
- 9 days ago
assist as needed + Other duties as assigned **Qualifications** + This is an advanced customer service role....
- Westminster, MD (16 miles from Hanover, PA)
- 10 days ago
- Westminster, MD (16 miles from Hanover, PA)
- 10 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative (St. Louis, MO)
- York, PA (17 miles from Hanover, PA)
- 14 days ago
- York, PA (17 miles from Hanover, PA)
- 14 days ago
As a Customer Service Representative, you are a key level of support for our local and regional grocery store, food processor and distributor customers....
Remote WorkReports To: Customer Service Team Lead Work Schedule: Monday through Friday, 8:00am to 5:00pm General Purpose of Position: Responsible for all of the necessary functions to provide effective customer...
Pharmacy Customer Service Associate
- York, PA (17 miles from Hanover, PA)
- 16 days ago
- York, PA (17 miles from Hanover, PA)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- York, PA (17 miles from Hanover, PA)
- 16 days ago
- York, PA (17 miles from Hanover, PA)
- 16 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Customer Service Representative
- Sparks Glencoe, MD (23 miles from Hanover, PA)
- 22 days ago
- Sparks Glencoe, MD (23 miles from Hanover, PA)
- 22 days ago
If you are a self-motivated and adaptable individual with a knack for world-class customer service and operational excellence, YOU may be just who we are looking for!...
Retail Customer Service Associate
- York, PA (17 miles from Hanover, PA)
- 26 days ago
- York, PA (17 miles from Hanover, PA)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2801 E Market St, York, PA 17402...
Retail Customer Service Team Member-1
- Westminster, MD (16 miles from Hanover, PA)
- 27 days ago
- Westminster, MD (16 miles from Hanover, PA)
- 27 days ago
Store - BALT-WESTMINSTER, MD Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Customer Service Associate - Nights/Weekends
- Westminster, MD (16 miles from Hanover, PA)
- 30+ days ago
- Westminster, MD (16 miles from Hanover, PA)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
- Red Lion, PA (24 miles from Hanover, PA)
- 45+ days ago
- Red Lion, PA (24 miles from Hanover, PA)
- 45+ days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative
- York, PA (17 miles from Hanover, PA)
- 45+ days ago
- York, PA (17 miles from Hanover, PA)
- 45+ days ago
Description The Conrad Company is looking for an onsite Customer Service Associate at our PennAir facility in York, PA....
Customer Service Representative
- York, PA (17 miles from Hanover, PA)
- 45+ days ago
- York, PA (17 miles from Hanover, PA)
- 45+ days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative (CSR) (04616) - 11616 Reisterstown Rd
- Reisterstown, MD (23 miles from Hanover, PA)
- 60+ days ago
- Reisterstown, MD (23 miles from Hanover, PA)
- 60+ days ago
We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....
Demographic Data for Hanover, PA
Moving to Hanover, PA? Find some basic demographic data about Hanover, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Hanover, PA
Highest Education Level
Customer Services in Hanover, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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