Customer Service Jobs in Hanover, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- York, PA (17 miles from Hanover, PA)
- 19 hours ago
- York, PA (17 miles from Hanover, PA)
- 19 hours ago
Description The Conrad Company is looking for an onsite Customer Service Associate at our PennAir facility in York, PA....
Customer Service Representative
- York, PA (17 miles from Hanover, PA)
- 2 days ago
- York, PA (17 miles from Hanover, PA)
- 2 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative
- York, PA (17 miles from Hanover, PA)
- 2 days ago
- York, PA (17 miles from Hanover, PA)
- 2 days ago
Customer Service Representative What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strongputer, typing and 10-key...
Customer Service Representative
- Manchester, PA (23 miles from Hanover, PA)
- 3 days ago
- Manchester, PA (23 miles from Hanover, PA)
- 3 days ago
Other duties as assigned Qualifications This is an advanced customer service role....
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Customer Service Representative
- York, PA (23 miles from Hanover, PA)
- 3 days ago
- York, PA (23 miles from Hanover, PA)
- 3 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Support continuous improvement initiatives to enhance customer service processes....
Customer Service Representative
- York, PA (17 miles from Hanover, PA)
- 7 days ago
- York, PA (17 miles from Hanover, PA)
- 7 days ago
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
Dispensary Associate - Part Time
- York, PA (17 miles from Hanover, PA)
- 10 days ago
- York, PA (17 miles from Hanover, PA)
- 10 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Representative (Sr. Loan Consultant)
- York, PA (17 miles from Hanover, PA)
- 10 days ago
- York, PA (17 miles from Hanover, PA)
- 10 days ago
Ensure a high quality of customer service. All other duties as assigned....
Customer Service Representative
- York, PA (17 miles from Hanover, PA)
- 12 days ago
- York, PA (17 miles from Hanover, PA)
- 12 days ago
Requisition ID: 888173 Position: Full-Time Total Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and...
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Pharmacy Customer Service Associate
- Dover, PA (17 miles from Hanover, PA)
- 14 days ago
- Dover, PA (17 miles from Hanover, PA)
- 14 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Westminster, MD (16 miles from Hanover, PA)
- 15 days ago
- Westminster, MD (16 miles from Hanover, PA)
- 15 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate Part Time
- Westminster, MD (16 miles from Hanover, PA)
- 20 days ago
- Westminster, MD (16 miles from Hanover, PA)
- 20 days ago
service to members....
Customer Service Representative
- Sparks, MD (23 miles from Hanover, PA)
- 22 days ago
- Sparks, MD (23 miles from Hanover, PA)
- 22 days ago
Customer Service Representative Customer Service Sparks, Maryland Apply Description Fluidra is looking for a Customer Service Representative I to join our team in Sparks, MD....
Demographic Data for Hanover, PA
Moving to Hanover, PA? Find some basic demographic data about Hanover, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hanover, PA
Highest Education Level
Customer Services in Hanover, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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