Customer Service Jobs in Grindstone, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Accounts Advisor Plus
- Washington, PA (24 miles from Grindstone, PA)
- 2 days ago
- Washington, PA (24 miles from Grindstone, PA)
- 2 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Benefits Customer Service Representative - Bilingual
- Pittsburgh, PA (24 miles from Grindstone, PA)
- 17 hours ago
- Pittsburgh, PA (24 miles from Grindstone, PA)
- 17 hours ago
service, Call center, Customer support, data entry, benefits verification, Microsoft office, customer service call center, pension, inbound call, outbound calls Top Skills Details Customer service,...
Remote WorkBenefits Customer Service Representative
- Pittsburgh, PA (24 miles from Grindstone, PA)
- 17 hours ago
- Pittsburgh, PA (24 miles from Grindstone, PA)
- 17 hours ago
service, Call center, Customer support, data entry, benefits verification, Microsoft office, customer service call center, pension, inbound call, outbound calls Top Skills Details Customer service,...
Remote WorkCustomer Experience Associate - Work From Home
- Bethel Park, PA (23 miles from Grindstone, PA)
- 18 hours ago
- Bethel Park, PA (23 miles from Grindstone, PA)
- 18 hours ago
FT Customer Experience Associate - Work From Home [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience Associate...
Remote WorkLead Customer Service Representative
- Pittsburgh, PA (24 miles from Grindstone, PA)
- 1 day ago
- Pittsburgh, PA (24 miles from Grindstone, PA)
- 1 day ago
team as a Customer Service Representative....
Customer Service Associate - Morning Shift
- Pittsburgh, PA (24 miles from Grindstone, PA)
- 2 days ago
- Pittsburgh, PA (24 miles from Grindstone, PA)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Immediate Hire Customer Service Representative
- New Stanton, PA (19 miles from Grindstone, PA)
- 3 days ago
- New Stanton, PA (19 miles from Grindstone, PA)
- 3 days ago
You'll travel to customer locations, complete vehicle inspections, and guide them through the final steps of the selling processall while delivering top-tier customer service....
Customer Service Representative
- Pittsburgh, PA (24 miles from Grindstone, PA)
- 5 days ago
- Pittsburgh, PA (24 miles from Grindstone, PA)
- 5 days ago
Customer Service Representative Skills and Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving...
- United, PA (23 miles from Grindstone, PA)
- 6 days ago
- United, PA (23 miles from Grindstone, PA)
- 6 days ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers....
Associate, Client Service Representative II
- Pittsburgh, PA (24 miles from Grindstone, PA)
- 7 days ago
- Pittsburgh, PA (24 miles from Grindstone, PA)
- 7 days ago
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible...
- Pittsburgh, PA (24 miles from Grindstone, PA)
- 7 days ago
- Pittsburgh, PA (24 miles from Grindstone, PA)
- 7 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Retail Customer Service Associate
- Washington, PA (24 miles from Grindstone, PA)
- 9 days ago
- Washington, PA (24 miles from Grindstone, PA)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 80 Trinity Point Dr, Washington,...
Customer Service Representative - Work From Home
- Bethel Park, PA (23 miles from Grindstone, PA)
- 10 days ago
- Bethel Park, PA (23 miles from Grindstone, PA)
- 10 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- McKeesport, PA (21 miles from Grindstone, PA)
- 12 days ago
- McKeesport, PA (21 miles from Grindstone, PA)
- 12 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate - Morning Shift
- Pleasant Hills, PA (24 miles from Grindstone, PA)
- 12 days ago
- Pleasant Hills, PA (24 miles from Grindstone, PA)
- 12 days ago
As the name suggests, your main priority is to provide great customer service....
Demographic Data for Grindstone, PA
Moving to Grindstone, PA? Find some basic demographic data about Grindstone, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Grindstone, PA
Highest Education Level
Customer Services in Grindstone, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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