Customer Service Jobs in Greensburg, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 31 Jobs

Customer Service Representative

  • Circle K
  • Elizabeth, PA (17 miles from Greensburg, PA)
  • 2 days ago
  • Elizabeth, PA (17 miles from Greensburg, PA)
  • 2 days ago

service in a courteous, friendly and attentive manner....

In Person

Customer Service Associate I

  • DollarTree
  • Verona, PA (19 miles from Greensburg, PA)
  • 6 days ago
  • Verona, PA (19 miles from Greensburg, PA)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Pharmacy Customer Service Associate

  • Walgreens
  • Greensburg, PA
  • 6 days ago
  • Greensburg, PA
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Retail Customer Service Associate

  • FedEx
  • Monroeville, PA (13 miles from Greensburg, PA)
  • 6 days ago
  • Monroeville, PA (13 miles from Greensburg, PA)
  • 6 days ago

This customer service focused team member is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping....

In Person

Senior Customer Experience Associate

  • Try
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 6 days ago
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 6 days ago

Senior Customer Experience Associate Pittsburgh, PA 3 DAYS AGO 22594956 Summary Pittsburgh, PA In-Person Competitive Salary 3 Years Experience Bachelor's degree No Commission 40.00 hours per week...

In Person

Retail Customer Service Specialist

  • House of Sport
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 6 days ago
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 6 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

In Person

Retail Customer Service Specialist

  • DICK'S Sporting Goods
  • Park, PA (20 miles from Greensburg, PA)
  • 7 days ago
  • Park, PA (20 miles from Greensburg, PA)
  • 7 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

In Person

Customer Service Representative

  • Kennicott Brothers
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 12 days ago
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 12 days ago

Key Responsibilities: Customer Service and Support: Provide high-quality customer service to house accounts and walk-in customers, ensuring their needs and inquiries are addressed promptly and efficiently...

In Person

Lead Customer Service Representative

  • Circle K
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 12 days ago
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 12 days ago

Staffing Controls: Supervises the activities of customer service representatives in the absence of the Store Assistant Manager....

In Person

Customer Service Associate

  • Walgreens
  • Oakmont, PA (20 miles from Greensburg, PA)
  • 14 days ago
  • Oakmont, PA (20 miles from Greensburg, PA)
  • 14 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

In Person

Lead Customer Service Representative

  • Circle K Stores, Inc.
  • Murrysville, PA (10 miles from Greensburg, PA)
  • 15 days ago
  • Murrysville, PA (10 miles from Greensburg, PA)
  • 15 days ago

Staffing Controls: Supervises the activities of customer service representatives in the absence of the Store Assistant Manager....

In Person

Customer Service Representative

  • Circle K Stores, Inc.
  • Murrysville, PA (10 miles from Greensburg, PA)
  • 15 days ago
  • Murrysville, PA (10 miles from Greensburg, PA)
  • 15 days ago

service in a courteous, friendly and attentive manner....

In Person

Retail Customer Experience Associate, Ross Park Mall - Full Time

  • Macy's, Inc.
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 25 days ago
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 25 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

In Person Full Time

Customer Experience Associate - Near Pittsburg Airport

  • The EXCHANGE
  • United, PA (7 miles from Greensburg, PA)
  • 27 days ago
  • United, PA (7 miles from Greensburg, PA)
  • 27 days ago

H-... Customer Experience Associate - Near Pittsburg Airport United States - Pennsylvania - CE Kelly Regular Part Time Job Description Responsible for driving the customer experience through...

In Person

Customer Experience Associate I

  • Conduent State Healthcare, LLC
  • United, PA (7 miles from Greensburg, PA)
  • 29 days ago
  • United, PA (7 miles from Greensburg, PA)
  • 29 days ago

Excellent customer service skills....

Remote

Demographic Data for Greensburg, PA

Moving to Greensburg, PA? Find some basic demographic data about Greensburg, PA below.


Local
National
57,141
1,774
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Greensburg, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Greensburg, PA offer the following education background
High School or GED
31.4%
Bachelor's Degree
27.3%
Associate's Degree
16.4%
Vocational Degree or Certification
12.1%
Master's Degree
6.1%
Some College
4.2%
Some High School
1.6%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Greensburg, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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