Customer Service Jobs in Greensburg, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 68 Jobs

Customer Accounts Advisor Plus

  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • moments ago
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • moments ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative

  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 4 hours ago
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 4 hours ago

Benefit Customer Service Representative - Non Bilingual The Role As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the...

Remote Work

Customer Service Associate

  • Oakmont, PA (20 miles from Greensburg, PA)
  • 14 hours ago
  • Oakmont, PA (20 miles from Greensburg, PA)
  • 14 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Customer Service Representative

  • Monroeville, PA (13 miles from Greensburg, PA)
  • 1 day ago
  • Monroeville, PA (13 miles from Greensburg, PA)
  • 1 day ago

a Customer Service Representative....

Customer Service Agent Part Time

  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 2 days ago
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 2 days ago

American Airlines is seeking Part Time Customer Service Agent at the Pittsburgh International Airport....

Customer Service Representative (Hybrid) - 1st Shift

  • Murrysville, PA (10 miles from Greensburg, PA)
  • 2 days ago
  • Murrysville, PA (10 miles from Greensburg, PA)
  • 2 days ago

Work Flexibility: Hybrid Schedule: 1st Shift Overtime based on business needs What you will do: As a Customer Service Representative, you will provide customer services relating to sales, sales promotions...

Client Service Representative

  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 2 days ago
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 2 days ago

In this role, you will have the opportunity to engage with clients, shareholders and coworkers in a team- oriented and collegial environment where superior customer service is celebrated....

REMOTE Benefits Customer Service Representative

  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 3 days ago
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 3 days ago

Start Date 8/18 Benefit Customer Service Representative The Role As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the...

Remote Work

Customer Service Representative (Hybrid) - 1st Shift

  • Export, PA (8 miles from Greensburg, PA)
  • 4 days ago
  • Export, PA (8 miles from Greensburg, PA)
  • 4 days ago

Work Flexibility: Hybrid Schedule: 1st Shift Overtime based on business needs What you will do: As a Customer Service Representative, you will provide customer services relating to sales, sales promotions...

Sales & Customer Service Associate

  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 4 days ago
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 4 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 4 days ago
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 4 days ago

Customer Service Representative Third Party CS Pittsburgh, PA, US 5 days ago Quick Job type Full-time Quick Job description Description The customer service representative will be responsible for answering...

Remote Work

Customer Service Representative

  • United, PA (7 miles from Greensburg, PA)
  • 4 days ago
  • United, PA (7 miles from Greensburg, PA)
  • 4 days ago

Customer Service Representative Function Sales & Marketing/Quality Control/Supply Chain/Customer Service Location United States - Remote - WI, MI, OH, PA United States - Remote - WI, MI, OH, PA Customer...

Customer Service Representative - Remote

  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 7 days ago
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 7 days ago

We provide customer service to some of the nations most prominent brands....

Remote Work

Airline Customer Service Agent Part Time - PIT Airport

  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 7 days ago
  • Pittsburgh, PA (19 miles from Greensburg, PA)
  • 7 days ago

Interpersonal skills (e.g., customer service, dependability). Work values (e.g., responsibility, honesty, integrity). Knowledge of basic arithmetic and mathematics....

Customer Service Representative

  • Murrysville, PA (10 miles from Greensburg, PA)
  • 8 days ago
  • Murrysville, PA (10 miles from Greensburg, PA)
  • 8 days ago

Insight Global is looking for a remote Customer Service Representative for one of our largest medical device clients....

Demographic Data for Greensburg, PA

Moving to Greensburg, PA? Find some basic demographic data about Greensburg, PA below.

Local
National
57,141
1,774
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Greensburg, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Greensburg, PA offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Greensburg, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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