Customer Service Jobs in Greencastle, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD (14 miles from Greencastle, PA)
- 14 days ago
- Fil-Tec, Inc.
- Smithsburg, MD (14 miles from Greencastle, PA)
- 14 days ago
Join our team at Fil-Tec, Inc., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....
- Hagerstown, MD (11 miles from Greencastle, PA)
- 1 day ago
- Hagerstown, MD (11 miles from Greencastle, PA)
- 1 day ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift
- Hagerstown, MD (11 miles from Greencastle, PA)
- 1 day ago
- Hagerstown, MD (11 miles from Greencastle, PA)
- 1 day ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative Fueler/Washer
- Hagerstown, MD (11 miles from Greencastle, PA)
- 1 day ago
- Hagerstown, MD (11 miles from Greencastle, PA)
- 1 day ago
As a Customer Service Representative Fueler/Washer at Penske, youll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again....
Customer Service Representative
- Hagerstown, MD (11 miles from Greencastle, PA)
- 1 day ago
- Hagerstown, MD (11 miles from Greencastle, PA)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Technical Customer Service Associate - Tier 1
- Hagerstown, MD (11 miles from Greencastle, PA)
- 1 day ago
- Hagerstown, MD (11 miles from Greencastle, PA)
- 1 day ago
You will report to the Manager, Customer Service Operations....
Customer Service Associate - Temporary
- Hagerstown, MD (11 miles from Greencastle, PA)
- 3 days ago
- Hagerstown, MD (11 miles from Greencastle, PA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Hagerstown, MD (11 miles from Greencastle, PA)
- 3 days ago
- Hagerstown, MD (11 miles from Greencastle, PA)
- 3 days ago
**Job Functions** : + General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. + Balancing...
Customer Service Representative
- Chambersburg, PA (10 miles from Greencastle, PA)
- 3 days ago
- Chambersburg, PA (10 miles from Greencastle, PA)
- 3 days ago
Now hiring a Customer Service Representative in Chambersburg, PA!...
Customer Service Representative
- Hagerstown, MD (11 miles from Greencastle, PA)
- 3 days ago
- Hagerstown, MD (11 miles from Greencastle, PA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Technical Customer Service Associate
- Hagerstown, MD (11 miles from Greencastle, PA)
- 8 days ago
- Hagerstown, MD (11 miles from Greencastle, PA)
- 8 days ago
Experience using an order fulfillment system....
Customer Service Representative
- Boonsboro, MD (19 miles from Greencastle, PA)
- 18 days ago
- Boonsboro, MD (19 miles from Greencastle, PA)
- 18 days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Customer Service Representative
- Chambersburg, PA (10 miles from Greencastle, PA)
- 19 days ago
- Chambersburg, PA (10 miles from Greencastle, PA)
- 19 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Account Liaison / Customer Service Representative Williamsport
- Williamsport, MD (15 miles from Greencastle, PA)
- 22 days ago
- Williamsport, MD (15 miles from Greencastle, PA)
- 22 days ago
Intermediate knowledge and experience with order fulfillment systems. Intermediate experience with MS Office applications (Word, Excel)....
Retail Customer Service Associate
- Hagerstown, MD (11 miles from Greencastle, PA)
- 30+ days ago
- Hagerstown, MD (11 miles from Greencastle, PA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1700 Wesel Blvd, Hagerstown, MD...
Demographic Data for Greencastle, PA
Moving to Greencastle, PA? Find some basic demographic data about Greencastle, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Greencastle, PA
Highest Education Level
Customer Services in Greencastle, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »