Customer Service Jobs in Glen Rock, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Forest Hill, MD (23 miles from Glen Rock, PA)
- 23 hours ago
- Forest Hill, MD (23 miles from Glen Rock, PA)
- 23 hours ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift
- Forest Hill, MD (23 miles from Glen Rock, PA)
- 23 hours ago
- Forest Hill, MD (23 miles from Glen Rock, PA)
- 23 hours ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative
- Taneytown, MD (23 miles from Glen Rock, PA)
- 23 hours ago
- Taneytown, MD (23 miles from Glen Rock, PA)
- 23 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Red Lion, PA (12 miles from Glen Rock, PA)
- 1 day ago
- Red Lion, PA (12 miles from Glen Rock, PA)
- 1 day ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Lutherville, MD (24 miles from Glen Rock, PA)
- 1 day ago
- Lutherville, MD (24 miles from Glen Rock, PA)
- 1 day ago
In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....
Customer Service Representative
- York, PA (17 miles from Glen Rock, PA)
- 4 days ago
- York, PA (17 miles from Glen Rock, PA)
- 4 days ago
Description The Conrad Company is looking for an onsite Customer Service Associate at our PennAir facility in York, PA....
Customer Service Representative
- York, PA (17 miles from Glen Rock, PA)
- 6 days ago
- York, PA (17 miles from Glen Rock, PA)
- 6 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative
- York, PA (17 miles from Glen Rock, PA)
- 6 days ago
- York, PA (17 miles from Glen Rock, PA)
- 6 days ago
Customer Service Representative Requisition Id: 380781 Business Unit: LTL Location: York, PA, US, 17406 **What youll need to succeed as a Customer Service Representative at XPO** Minimum qualifications...
Customer Service Representative
- Manchester, PA (19 miles from Glen Rock, PA)
- 7 days ago
- Manchester, PA (19 miles from Glen Rock, PA)
- 7 days ago
Other duties as assigned Qualifications This is an advanced customer service role....
Customer Service Representative
- York, PA (16 miles from Glen Rock, PA)
- 7 days ago
- York, PA (16 miles from Glen Rock, PA)
- 7 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Mountville, PA (24 miles from Glen Rock, PA)
- 7 days ago
- Mountville, PA (24 miles from Glen Rock, PA)
- 7 days ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
Insurance Customer Service Representative
- Hunt Valley, MD (20 miles from Glen Rock, PA)
- 9 days ago
- Hunt Valley, MD (20 miles from Glen Rock, PA)
- 9 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative
- Hanover, PA (12 miles from Glen Rock, PA)
- 10 days ago
- Hanover, PA (12 miles from Glen Rock, PA)
- 10 days ago
Support continuous improvement initiatives to enhance customer service processes....
Customer Service Representative
- York, PA (17 miles from Glen Rock, PA)
- 11 days ago
- York, PA (17 miles from Glen Rock, PA)
- 11 days ago
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
Customer Service Associate - Temporary
- Cockeysville, MD (20 miles from Glen Rock, PA)
- 13 days ago
- Cockeysville, MD (20 miles from Glen Rock, PA)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Glen Rock, PA
Moving to Glen Rock, PA? Find some basic demographic data about Glen Rock, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Glen Rock, PA
Highest Education Level
Customer Services in Glen Rock, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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