Customer Service Jobs in Glassport, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 70 Jobs

Remote Customer Service Representative - Facility Maintenance Services

  • Pittsburgh, PA (2 miles from Glassport, PA)
  • 5 hours ago
  • Pittsburgh, PA (2 miles from Glassport, PA)
  • 5 hours ago

Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....

Remote Work

Customer Service Representative

  • Pittsburgh, PA (2 miles from Glassport, PA)
  • 10 hours ago
  • Pittsburgh, PA (2 miles from Glassport, PA)
  • 10 hours ago

service Qualifications BENEFITS OFFERED Medical, dental and vision insurance Paid time off 401k Employee referral bonus Paid T-Mobile cell service Employee PerkSpot (discounts on retail, hotel, food...

Customer Service Associate

  • Moon Township, PA (20 miles from Glassport, PA)
  • 17 hours ago
  • Moon Township, PA (20 miles from Glassport, PA)
  • 17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate Full Time

  • Pittsburgh, PA (17 miles from Glassport, PA)
  • 17 hours ago
  • Pittsburgh, PA (17 miles from Glassport, PA)
  • 17 hours ago

service to members....

Showroom Customer Service Representative

  • Pittsburgh, PA (2 miles from Glassport, PA)
  • 1 day ago
  • Pittsburgh, PA (2 miles from Glassport, PA)
  • 1 day ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Customer Service Associate - Temporary

  • McMurray, PA (15 miles from Glassport, PA)
  • 1 day ago
  • McMurray, PA (15 miles from Glassport, PA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Ross Park

  • Pittsburgh, PA (2 miles from Glassport, PA)
  • 2 days ago
  • Pittsburgh, PA (2 miles from Glassport, PA)
  • 2 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Customer Service Representative

  • Pittsburgh, PA (2 miles from Glassport, PA)
  • 3 days ago
  • Pittsburgh, PA (2 miles from Glassport, PA)
  • 3 days ago

Work in conjunction with third party warehouse providers on any order fulfillment questions....

Customer Service Associate, Electronics

  • Pittsburgh, PA (2 miles from Glassport, PA)
  • 3 days ago
  • Pittsburgh, PA (2 miles from Glassport, PA)
  • 3 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Associate

  • Pittsburgh, PA (2 miles from Glassport, PA)
  • 3 days ago
  • Pittsburgh, PA (2 miles from Glassport, PA)
  • 3 days ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Sales & Customer Service Associate

  • Wexford, PA (23 miles from Glassport, PA)
  • 4 days ago
  • Wexford, PA (23 miles from Glassport, PA)
  • 4 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Retail Customer Service Associate

  • Greensburg, PA (18 miles from Glassport, PA)
  • 5 days ago
  • Greensburg, PA (18 miles from Glassport, PA)
  • 5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Retail Customer Service Specialist

  • Pittsburgh, PA (2 miles from Glassport, PA)
  • 5 days ago
  • Pittsburgh, PA (2 miles from Glassport, PA)
  • 5 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Associate Customer Service Representative - R8832 & R8471

  • Ruffs Dale, PA (17 miles from Glassport, PA)
  • 6 days ago
  • Ruffs Dale, PA (17 miles from Glassport, PA)
  • 6 days ago

Associate Customer Service Representative - R8832 & R8471 DESCRIPTION/RESPONSIBILITIES:Job Description Essential Job Functions:The following duties are normal for this position....

Customer Service Representative-Pharmacy MTM Services- Temporary- WFH

  • Pittsburgh, PA (2 miles from Glassport, PA)
  • 6 days ago
  • Pittsburgh, PA (2 miles from Glassport, PA)
  • 6 days ago

Are you an advocate of high-quality customer service and have previous customer service experience? If so, this opportunity may be for you!...

Demographic Data for Glassport, PA

Moving to Glassport, PA? Find some basic demographic data about Glassport, PA below.


Local
National
4,475
67
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Glassport, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Glassport, PA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Glassport, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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