Customer Service Jobs in Gilbertsville, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Allentown, PA (21 miles from Gilbertsville, PA)
- 3 hours ago
- Allentown, PA (21 miles from Gilbertsville, PA)
- 3 hours ago
goods....
Customer Service Representative
- Norristown, PA (18 miles from Gilbertsville, PA)
- 5 hours ago
- Norristown, PA (18 miles from Gilbertsville, PA)
- 5 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Radnor, PA (19 miles from Gilbertsville, PA)
- 6 hours ago
- Radnor, PA (19 miles from Gilbertsville, PA)
- 6 hours ago
Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....
- Malvern, PA (18 miles from Gilbertsville, PA)
- 6 hours ago
- Malvern, PA (18 miles from Gilbertsville, PA)
- 6 hours ago
Preferred Skills: Knowledge of customer service best practices and conflict resolution strategies Multitasking Attention to detail Teamwork and Collaboration BENEFITS We're passionate about helping...
- Paoli, PA (19 miles from Gilbertsville, PA)
- 17 hours ago
- Paoli, PA (19 miles from Gilbertsville, PA)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Quakertown, PA (17 miles from Gilbertsville, PA)
- 20 hours ago
- Quakertown, PA (17 miles from Gilbertsville, PA)
- 20 hours ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
- Allentown, PA (21 miles from Gilbertsville, PA)
- 1 day ago
- Allentown, PA (21 miles from Gilbertsville, PA)
- 1 day ago
Monitor and address work queues assigned to the Customer Service and associated vendors to ensure timely resolution of accounts....
- Allentown, PA (21 miles from Gilbertsville, PA)
- 1 day ago
- Allentown, PA (21 miles from Gilbertsville, PA)
- 1 day ago
Minimum Qualifications High School Diploma/GED 3 years customer service or related experience in a call center environment or 2 years previous customer service, billing, and/or collections experience...
- Allentown, PA (21 miles from Gilbertsville, PA)
- 1 day ago
- Allentown, PA (21 miles from Gilbertsville, PA)
- 1 day ago
Documents all communication accurately within designated platform with Customer Service....
- Hatfield, PA (15 miles from Gilbertsville, PA)
- 1 day ago
- Hatfield, PA (15 miles from Gilbertsville, PA)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Unique Indoor Comfort of Philadelphia - Customer Service Representative
- King of Prussia, PA (18 miles from Gilbertsville, PA)
- 1 day ago
- King of Prussia, PA (18 miles from Gilbertsville, PA)
- 1 day ago
What You’ll Do: Provide unmatched customer service....
Retail Customer Service Representative/Cashier
- St Davids, PA (19 miles from Gilbertsville, PA)
- 2 days ago
- St Davids, PA (19 miles from Gilbertsville, PA)
- 2 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Care Representative - Premier Dietary Supplements
- Allentown, PA (21 miles from Gilbertsville, PA)
- 2 days ago
- Allentown, PA (21 miles from Gilbertsville, PA)
- 2 days ago
goods....
Customer Service Associate - Temporary
- Norristown, PA (18 miles from Gilbertsville, PA)
- 2 days ago
- Norristown, PA (18 miles from Gilbertsville, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Reading, PA (19 miles from Gilbertsville, PA)
- 2 days ago
- Reading, PA (19 miles from Gilbertsville, PA)
- 2 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Demographic Data for Gilbertsville, PA
Moving to Gilbertsville, PA? Find some basic demographic data about Gilbertsville, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Gilbertsville, PA
Highest Education Level
Customer Services in Gilbertsville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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