Customer Service Jobs in Gibsonia, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 69 Jobs

Customer Service Representative I

  • Saxonburg, PA (8 miles from Gibsonia, PA)
  • 7 hours ago
  • Saxonburg, PA (8 miles from Gibsonia, PA)
  • 7 hours ago

Customer Service Representative I Location: Saxonburg, PA Luxfer Powders is a global leader in the development, manufacture and supply of Magnesium and Zirconium based products and services to technology...

Customer Service Representative - Part-Time

  • Pittsburgh, PA (19 miles from Gibsonia, PA)
  • 1 day ago
  • Pittsburgh, PA (19 miles from Gibsonia, PA)
  • 1 day ago

Description Customer Service Representative There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation....

Customer Service Associate

  • New Kensington, PA (12 miles from Gibsonia, PA)
  • 1 day ago
  • New Kensington, PA (12 miles from Gibsonia, PA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (CSR)

  • Pittsburgh, PA (19 miles from Gibsonia, PA)
  • 1 day ago
  • Pittsburgh, PA (19 miles from Gibsonia, PA)
  • 1 day ago

Customer Service Representative (CSR)OverviewThe role of a Customer Service Representative is crucial to our organization as they serve as the first point of contact for our customers....

Customer Service Associate - Temporary

  • Butler, PA (19 miles from Gibsonia, PA)
  • 1 day ago
  • Butler, PA (19 miles from Gibsonia, PA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Agent Part Time

  • Pittsburgh, PA (19 miles from Gibsonia, PA)
  • 1 day ago
  • Pittsburgh, PA (19 miles from Gibsonia, PA)
  • 1 day ago

Why you'll love this job The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.07 per hour....

Retail Customer Service Associate Part Time

  • Pittsburgh, PA (8 miles from Gibsonia, PA)
  • 2 days ago
  • Pittsburgh, PA (8 miles from Gibsonia, PA)
  • 2 days ago

service to members....

Customer Service Representative (Loan Consultant l)

  • Butler, PA (19 miles from Gibsonia, PA)
  • 2 days ago
  • Butler, PA (19 miles from Gibsonia, PA)
  • 2 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Cashier & Customer Service Associate (12 - 20 hrs / wk)

  • Pittsburgh, PA (19 miles from Gibsonia, PA)
  • 4 days ago
  • Pittsburgh, PA (19 miles from Gibsonia, PA)
  • 4 days ago

Why we will love you • 1 year sales or customer service experience preferred • High School Diploma or equivalent What you'll be doing day to day • Build loyalty by ensuring customers have a positive...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Pittsburgh, PA (19 miles from Gibsonia, PA)
  • 4 days ago
  • Pittsburgh, PA (19 miles from Gibsonia, PA)
  • 4 days ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Retail Customer Service Cashier

  • Baden, PA (11 miles from Gibsonia, PA)
  • 4 days ago
  • Baden, PA (11 miles from Gibsonia, PA)
  • 4 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Remote Customer Service Representative - Facility Maintenance Services

  • Pittsburgh, PA (19 miles from Gibsonia, PA)
  • 7 days ago
  • Pittsburgh, PA (19 miles from Gibsonia, PA)
  • 7 days ago

Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....

Remote Work

Retail Customer Service Associate Full Time

  • Pittsburgh, PA (8 miles from Gibsonia, PA)
  • 8 days ago
  • Pittsburgh, PA (8 miles from Gibsonia, PA)
  • 8 days ago

service to members....

Showroom Customer Service Representative

  • Pittsburgh, PA (19 miles from Gibsonia, PA)
  • 9 days ago
  • Pittsburgh, PA (19 miles from Gibsonia, PA)
  • 9 days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Dispensary Associate-FT (Monaca)

  • Monaca, PA (19 miles from Gibsonia, PA)
  • 9 days ago
  • Monaca, PA (19 miles from Gibsonia, PA)
  • 9 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Demographic Data for Gibsonia, PA

Moving to Gibsonia, PA? Find some basic demographic data about Gibsonia, PA below.


Local
National
29,105
624
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Gibsonia, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Gibsonia, PA offer the following education background
High School or GED
35.2%
Bachelor's Degree
25.1%
Associate's Degree
15.8%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Gibsonia, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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