Customer Service Jobs in Gibsonia, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Wexford, PA (6 miles from Gibsonia, PA)
- 5 hours ago
- Wexford, PA (6 miles from Gibsonia, PA)
- 5 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 17 days ago
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 17 days ago
You re dedicated to selling and delivering a customer service experience that is unlike any other....
- Rochester, PA (16 miles from Gibsonia, PA)
- 1 day ago
- Rochester, PA (16 miles from Gibsonia, PA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Insurance Customer Service Representative
- Coraopolis, PA (15 miles from Gibsonia, PA)
- 1 day ago
- Coraopolis, PA (15 miles from Gibsonia, PA)
- 1 day ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
Customer Service Representative
- Swissvale, PA (14 miles from Gibsonia, PA)
- 2 days ago
- Swissvale, PA (14 miles from Gibsonia, PA)
- 2 days ago
Starting Salary: $21.50 / hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Customer Service Representative
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 3 days ago
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 3 days ago
Customer Service Representative Skills and Qualifications: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving...
Customer Service Representative/Inside Sales Representative
- Industry, PA (24 miles from Gibsonia, PA)
- 3 days ago
- Industry, PA (24 miles from Gibsonia, PA)
- 3 days ago
Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email; Positive, professional attitude, handling difficult customers with ability to diffuse negative...
Customer Service Associate - Weekend Availability
- Bridgeville, PA (22 miles from Gibsonia, PA)
- 3 days ago
- Bridgeville, PA (22 miles from Gibsonia, PA)
- 3 days ago
As the name suggests, your main priority is to provide great customer service....
Associate, Client Service Representative II
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 4 days ago
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 4 days ago
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible...
Customer Service Representative II
- Industry, PA (24 miles from Gibsonia, PA)
- 4 days ago
- Industry, PA (24 miles from Gibsonia, PA)
- 4 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 5 days ago
- Pittsburgh, PA (19 miles from Gibsonia, PA)
- 5 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Experience Representative
- Swissvale, PA (14 miles from Gibsonia, PA)
- 5 days ago
- Swissvale, PA (14 miles from Gibsonia, PA)
- 5 days ago
Starting Salary: $21.50 / hourStart Date:When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Lead Customer Service Representative
- Bridgeville, PA (22 miles from Gibsonia, PA)
- 5 days ago
- Bridgeville, PA (22 miles from Gibsonia, PA)
- 5 days ago
Customer Service Representative....
Retail Customer Service Associate
- Butler, PA (19 miles from Gibsonia, PA)
- 6 days ago
- Butler, PA (19 miles from Gibsonia, PA)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Moraine Pointe Plz, Butler,...
Customer Service Representative (CSR) - Background Clearance Investigations
- Butler, PA (19 miles from Gibsonia, PA)
- 7 days ago
- Butler, PA (19 miles from Gibsonia, PA)
- 7 days ago
General information Job Posting Title Customer Service Representative (CSR) - Background Clearance Investigations Date Monday, June 9, 2025 City Boyers State PA Country United States Working time Full-time...
Demographic Data for Gibsonia, PA
Moving to Gibsonia, PA? Find some basic demographic data about Gibsonia, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Gibsonia, PA
Highest Education Level
Customer Services in Gibsonia, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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