Customer Service Jobs in Folcroft, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Williamstown, NJ (23 miles from Folcroft, PA)
- 5 hours ago
- Williamstown, NJ (23 miles from Folcroft, PA)
- 5 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2080 NO....
Customer Service Associate - Temporary
- Elsmere, DE (19 miles from Folcroft, PA)
- 13 hours ago
- Elsmere, DE (19 miles from Folcroft, PA)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Work From Home
- West Chester, PA (19 miles from Folcroft, PA)
- 22 hours ago
- West Chester, PA (19 miles from Folcroft, PA)
- 22 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote Work- Bellmawr, NJ (9 miles from Folcroft, PA)
- 1 day ago
- Bellmawr, NJ (9 miles from Folcroft, PA)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Customer Service Associate - Call Center
- Pennsauken, NJ (12 miles from Folcroft, PA)
- 1 day ago
- Pennsauken, NJ (12 miles from Folcroft, PA)
- 1 day ago
Skills/Requirements: Experience: Call Center: 2 years (Preferred) Customer service: 2 years (Preferred) Problem-solving skills. Strong listening and communication skills....
Licensed Customer Service Representative - PNC Investments
- Philadelphia, PA (7 miles from Folcroft, PA)
- 1 day ago
- Philadelphia, PA (7 miles from Folcroft, PA)
- 1 day ago
Serves as a coach or mentor and may serve as a trainer to the customer service team....
- Conshohocken, PA (13 miles from Folcroft, PA)
- 1 day ago
- Conshohocken, PA (13 miles from Folcroft, PA)
- 1 day ago
Our client relations, sales, and customer service methods are unique and reflect the dynamic team that we've built over the years....
Customer Service Representative
- Cherry Hill, NJ (13 miles from Folcroft, PA)
- 1 day ago
- Cherry Hill, NJ (13 miles from Folcroft, PA)
- 1 day ago
The Customer Service Representative will serve as a conduit for information between operations, sales, and the customer....
Customer Service Representative
- Fort Washington, PA (17 miles from Folcroft, PA)
- 2 days ago
- Fort Washington, PA (17 miles from Folcroft, PA)
- 2 days ago
Our Customer Solutions team is the face of our organization and we are interested in hiring individuals that are fully committed to providing exceptional customer service....
- Haddon Township, NJ (8 miles from Folcroft, PA)
- 2 days ago
- Haddon Township, NJ (8 miles from Folcroft, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Specialist - PNC Investments
- Philadelphia, PA (7 miles from Folcroft, PA)
- 2 days ago
- Philadelphia, PA (7 miles from Folcroft, PA)
- 2 days ago
Job Description Performs specialized customer service activities and initiatives....
Associate Customer Service Representative - R9633
- Philadelphia, PA (7 miles from Folcroft, PA)
- 2 days ago
- Philadelphia, PA (7 miles from Folcroft, PA)
- 2 days ago
Associate Customer Service Representative - R9633 DESCRIPTION/RESPONSIBILITIES: * Ensures timely customer specific material setup and proactively manages proofing and material validation timelines for...
Customer Service Representative
- Chester, PA (6 miles from Folcroft, PA)
- 2 days ago
- Chester, PA (6 miles from Folcroft, PA)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Radnor, PA (13 miles from Folcroft, PA)
- 2 days ago
- Radnor, PA (13 miles from Folcroft, PA)
- 2 days ago
Our Client Service Representative is an important part of our team, providing compassionate and accurate customer service to callers for Home Health Care....
Customer Service Representative
- Moorestown, NJ (18 miles from Folcroft, PA)
- 2 days ago
- Moorestown, NJ (18 miles from Folcroft, PA)
- 2 days ago
Medical, vision, dental and 401(k) available Life insurance Flexible schedule Paid time off Opportunities for training and advancement Job Responsibilities Provide outstanding customer service on all...
Demographic Data for Folcroft, PA
Moving to Folcroft, PA? Find some basic demographic data about Folcroft, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Folcroft, PA
Highest Education Level
Customer Services in Folcroft, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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