Customer Service Jobs in Fogelsville, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Reading, PA (22 miles from Fogelsville, PA)
- 10 hours ago
- Reading, PA (22 miles from Fogelsville, PA)
- 10 hours ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Pharmacy Customer Service Associate
- Palmer Township, PA (21 miles from Fogelsville, PA)
- 11 hours ago
- Palmer Township, PA (21 miles from Fogelsville, PA)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Up to $23/Hour for a Customer Service Representative
- Green Lane, PA (20 miles from Fogelsville, PA)
- 20 hours ago
- Green Lane, PA (20 miles from Fogelsville, PA)
- 20 hours ago
Up to $23/Hour for a Customer Service Representative!...
Distribution Customer Service Representative
- Breinigsville, PA (3 miles from Fogelsville, PA)
- 1 day ago
- Breinigsville, PA (3 miles from Fogelsville, PA)
- 1 day ago
Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager....
- Leesport, PA (21 miles from Fogelsville, PA)
- 1 day ago
- Leesport, PA (21 miles from Fogelsville, PA)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
Remote --- Customer Service Representative
- Reading, PA (22 miles from Fogelsville, PA)
- 2 days ago
- Reading, PA (22 miles from Fogelsville, PA)
- 2 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkSenior Customer Care Representative
- Allentown, PA (10 miles from Fogelsville, PA)
- 2 days ago
- Allentown, PA (10 miles from Fogelsville, PA)
- 2 days ago
May participate in call monitoring and provide feedback if needed. Completes any/all tasks delegated by management....
Customer Service Representative
- Hamburg, PA (17 miles from Fogelsville, PA)
- 3 days ago
- Hamburg, PA (17 miles from Fogelsville, PA)
- 3 days ago
Proficiency in using customer service software and Microsoft Office tools. Problem-solving skills with a proactive and solution-oriented approach....
- Nazareth, PA (21 miles from Fogelsville, PA)
- 4 days ago
- Nazareth, PA (21 miles from Fogelsville, PA)
- 4 days ago
Location: 3791 Easton-Nazareth Hwy. Easton, PA 18045 Availability Requirement for this role: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as...
Retail Customer Service Associate
- Temple, PA (17 miles from Fogelsville, PA)
- 5 days ago
- Temple, PA (17 miles from Fogelsville, PA)
- 5 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5314 Allentown Pike, Temple, PA...
Customer Service Representative - Work From Home
- Macungie, PA (7 miles from Fogelsville, PA)
- 7 days ago
- Macungie, PA (7 miles from Fogelsville, PA)
- 7 days ago
FT Customer Service Representative - Work From Home Location: Macungie [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote Work- Quakertown, PA (20 miles from Fogelsville, PA)
- 9 days ago
- Quakertown, PA (20 miles from Fogelsville, PA)
- 9 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
- Reading, PA (22 miles from Fogelsville, PA)
- 11 days ago
- Reading, PA (22 miles from Fogelsville, PA)
- 11 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Retail Customer Experience Associate, Lehigh Valley - Full Time
- Whitehall, PA (9 miles from Fogelsville, PA)
- 14 days ago
- Whitehall, PA (9 miles from Fogelsville, PA)
- 14 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Whitehall, PA (9 miles from Fogelsville, PA)
- 15 days ago
- Whitehall, PA (9 miles from Fogelsville, PA)
- 15 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Fogelsville, PA
Moving to Fogelsville, PA? Find some basic demographic data about Fogelsville, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Fogelsville, PA
Highest Education Level
Customer Services in Fogelsville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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