Customer Service Jobs in Farrell, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 32 Jobs

Retail Customer Service Associate

  • Warren, OH (19 miles from Farrell, PA)
  • 2 days ago
  • Warren, OH (19 miles from Farrell, PA)
  • 2 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1040 Niles Cortland Rd Se, Warren...

Customer Service Associate

  • Youngstown, OH (10 miles from Farrell, PA)
  • 2 days ago
  • Youngstown, OH (10 miles from Farrell, PA)
  • 2 days ago

Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...

Customer Service Representative (CSR) Tier 1

  • New Castle, PA (19 miles from Farrell, PA)
  • 3 days ago
  • New Castle, PA (19 miles from Farrell, PA)
  • 3 days ago

General information Job Posting Title Customer Service Representative (CSR) Tier 1 Date Thursday, May 22, 2025 City Boyers State PA Country United States Working time Full-time Description & Requirements...

Customer Service Representative (CSR) - Background Clearance Investigations

  • New Castle, PA (19 miles from Farrell, PA)
  • 3 days ago
  • New Castle, PA (19 miles from Farrell, PA)
  • 3 days ago

General information Job Posting Title Customer Service Representative (CSR) - Background Clearance Investigations Date Monday, June 9, 2025 City Boyers State PA Country United States Working time Full-time...

Customer Accounts Advisor Plus

  • Youngstown, OH (10 miles from Farrell, PA)
  • 4 days ago
  • Youngstown, OH (10 miles from Farrell, PA)
  • 4 days ago

guest deliveries as directed by managementClean and certify merchandise in the Quality Assurance Center for all items personally returnedComplete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative

  • New Bedford, PA (7 miles from Farrell, PA)
  • 5 days ago
  • New Bedford, PA (7 miles from Farrell, PA)
  • 5 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative - Data Specialist

  • New Castle, PA (19 miles from Farrell, PA)
  • 5 days ago
  • New Castle, PA (19 miles from Farrell, PA)
  • 5 days ago

. - Route patrons and calls to appropriate destinations. - Prepare materials for shelving or filing. - Search for claimed returned or missing items. - Perform opening and closing procedures. - Respond...

Retail Customer Experience Associate, Eastwood Mall - Full Time

  • Niles, OH (13 miles from Farrell, PA)
  • 5 days ago
  • Niles, OH (13 miles from Farrell, PA)
  • 5 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Associate - Customer Service Center

  • Youngstown, OH (10 miles from Farrell, PA)
  • 7 days ago
  • Youngstown, OH (10 miles from Farrell, PA)
  • 7 days ago

Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....

Retail Customer Service Cashier

  • Fredonia, PA (14 miles from Farrell, PA)
  • 8 days ago
  • Fredonia, PA (14 miles from Farrell, PA)
  • 8 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Canfield, OH (19 miles from Farrell, PA)
  • 10 days ago
  • Canfield, OH (19 miles from Farrell, PA)
  • 10 days ago

Customer Service Representative (Manufacturing) Administrative Canfield, Ohio Professional Direct Hire Jun 26, 2025 HTI has an immediate opening for a Customer Service Representative with a manufacturing...

Customer Service Agent

  • Youngstown, OH (10 miles from Farrell, PA)
  • 12 days ago
  • Youngstown, OH (10 miles from Farrell, PA)
  • 12 days ago

Customer Service Agent Job Poster : Jobs Skills:Customer Service | Location: Youngstown, Ohio, United States Of America Views:5 This is a fantastic opportunity to join our team and make a real difference...

Customer Service Representative - Part Time - Kirk Road - Youngstown, OH

  • Youngstown, OH (10 miles from Farrell, PA)
  • 18 days ago
  • Youngstown, OH (10 miles from Farrell, PA)
  • 18 days ago

Cash handling and customer service experience preferred....

Customer Service Representative - Part Time - Liberty - Youngstown, OH

  • Youngstown, OH (10 miles from Farrell, PA)
  • 18 days ago
  • Youngstown, OH (10 miles from Farrell, PA)
  • 18 days ago

Cash handling and customer service experience preferred....

Customer Service Representative Customer Service

  • Youngstown, OH (10 miles from Farrell, PA)
  • 19 days ago
  • Youngstown, OH (10 miles from Farrell, PA)
  • 19 days ago

Customer Service Representative Customer Service Trivium Packaging United States, Ohio, Youngstown 1 Performance Place (Show on map) Jun 17, 2025 Customer Service Representative Job ID: 39305 Location...

Demographic Data for Farrell, PA

Moving to Farrell, PA? Find some basic demographic data about Farrell, PA below.


Local
National
4,258
86
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Farrell, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Farrell, PA offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Farrell, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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