Customer Service Jobs in Factoryville, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Edwardsville, PA (22 miles from Factoryville, PA)
- 21 hours ago
- Edwardsville, PA (22 miles from Factoryville, PA)
- 21 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Casual Customer Care Representative $17 hourly
- Wilkes Barre, PA (24 miles from Factoryville, PA)
- 1 day ago
- Wilkes Barre, PA (24 miles from Factoryville, PA)
- 1 day ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- Wilkes Barre, PA (24 miles from Factoryville, PA)
- 1 day ago
- Wilkes Barre, PA (24 miles from Factoryville, PA)
- 1 day ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers....
- Duryea, PA (16 miles from Factoryville, PA)
- 2 days ago
- Duryea, PA (16 miles from Factoryville, PA)
- 2 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Dispensary Associate-PT (Scranton)
- Scranton, PA (13 miles from Factoryville, PA)
- 4 days ago
- Scranton, PA (13 miles from Factoryville, PA)
- 4 days ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
- Scranton, PA (13 miles from Factoryville, PA)
- 6 days ago
- Scranton, PA (13 miles from Factoryville, PA)
- 6 days ago
Education and Experience: Three years' experience in customer service, retail banking and/or financial operations support....
Medical Equipment Customer Service Representative
- Dickson City, PA (11 miles from Factoryville, PA)
- 6 days ago
- Dickson City, PA (11 miles from Factoryville, PA)
- 6 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Insurance Customer Service Representative
- Wilkes Barre, PA (24 miles from Factoryville, PA)
- 22 days ago
- Wilkes Barre, PA (24 miles from Factoryville, PA)
- 22 days ago
service focus Proficient in Microsoft Office or similar systems, including spreadsheets, email, word processing, and presentation software Grow, with us: AssuredPartners is passionate about fueling...
PartTime Customer Service Associate Pro Weekend
- Dickson City, PA (11 miles from Factoryville, PA)
- 24 days ago
- Dickson City, PA (11 miles from Factoryville, PA)
- 24 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Dispensary Associate - Part-time
- Wilkes Barre, PA (24 miles from Factoryville, PA)
- 24 days ago
- Wilkes Barre, PA (24 miles from Factoryville, PA)
- 24 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Licensed Customer Service Representative
- Wilkes Barre, PA (24 miles from Factoryville, PA)
- 26 days ago
- Wilkes Barre, PA (24 miles from Factoryville, PA)
- 26 days ago
Maintaining industry leading service standards by providing prompt service and one call resolution.Availability and dependability to multitask between systems and job duties such as documentation,...
Retail Customer Service Associate
- Scranton, PA (13 miles from Factoryville, PA)
- 45+ days ago
- Scranton, PA (13 miles from Factoryville, PA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 921 Viewmont Dr, Scranton Dickson...
Customer Service Representative
- Scranton, PA (13 miles from Factoryville, PA)
- 60+ days ago
- Scranton, PA (13 miles from Factoryville, PA)
- 60+ days ago
POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service throughout...
Demographic Data for Factoryville, PA
Moving to Factoryville, PA? Find some basic demographic data about Factoryville, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Factoryville, PA
Highest Education Level
Customer Services in Factoryville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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