Customer Service Jobs in Ephrata, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Dispensary Associate - Part time
- Trulieve
- Lancaster, PA (10 miles from Ephrata, PA)
- 1 day ago
- Lancaster, PA (10 miles from Ephrata, PA)
- 1 day ago
Provide exceptional customer service to customers, guests, and coworkers. Provide empathy and compassion to patients....
In Person Part TimeCustomer Service Representative
- New Enterprise Stone & Lime Co., Inc.
- East Earl, PA (7 miles from Ephrata, PA)
- 3 days ago
- East Earl, PA (7 miles from Ephrata, PA)
- 3 days ago
Customer Service Representative - What Will You Do?...
In Person- 010 Weis Markets, Inc.
- Manheim, PA (14 miles from Ephrata, PA)
- 4 days ago
- Manheim, PA (14 miles from Ephrata, PA)
- 4 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
In Person- Weis Markets, Inc.
- Wyomissing, PA (15 miles from Ephrata, PA)
- 6 days ago
- Wyomissing, PA (15 miles from Ephrata, PA)
- 6 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
In Person- DollarTree
- Wyomissing, PA (15 miles from Ephrata, PA)
- 7 days ago
- Wyomissing, PA (15 miles from Ephrata, PA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonCustomer Service Associate - Temporary
- Walgreens
- Lancaster, PA (10 miles from Ephrata, PA)
- 15 days ago
- Lancaster, PA (10 miles from Ephrata, PA)
- 15 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person TemporaryRetail Customer Service Associate Part Time
- BJ's
- Reading, PA (17 miles from Ephrata, PA)
- 16 days ago
- Reading, PA (17 miles from Ephrata, PA)
- 16 days ago
Job Summary Responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members....
In Person Part Time- Weis
- Willow Street, PA (15 miles from Ephrata, PA)
- 23 days ago
- Willow Street, PA (15 miles from Ephrata, PA)
- 23 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
In Person- Dollar Tree
- Reading, PA (17 miles from Ephrata, PA)
- 30+ days ago
- Reading, PA (17 miles from Ephrata, PA)
- 30+ days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In Person- DollarTree
- Sinking Spring, PA (12 miles from Ephrata, PA)
- 30+ days ago
- Sinking Spring, PA (12 miles from Ephrata, PA)
- 30+ days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
In PersonRetail Customer Service Desk Associate
- Harbor Freight Tools
- Wyomissing, PA (15 miles from Ephrata, PA)
- 30+ days ago
- Wyomissing, PA (15 miles from Ephrata, PA)
- 30+ days ago
I AM AN EMPLOYEE View More Jobs Retail Customer Service Desk Associate - FT Wyomissing, PA, United States JOB DESCRIPTION Customer Service Desk Associate Experienced Customer Service Desk Associates...
In PersonCustomer Service Representative
- SDS Holdings LLC
- Reading, PA (19 miles from Ephrata, PA)
- 30+ days ago
- Reading, PA (19 miles from Ephrata, PA)
- 30+ days ago
English Sign In Search for Jobs Introduce Yourself Customer Service Representative page is loaded Customer Service Representative Apply locations Reading, Pennsylvania time type Full time posted on...
In Person- Royal Farms
- Rohrerstown, PA (15 miles from Ephrata, PA)
- 60+ days ago
- Rohrerstown, PA (15 miles from Ephrata, PA)
- 60+ days ago
Preferred Prior experience in food service and/or customer service....
In Person- Dollar Tree
- Lancaster, PA (10 miles from Ephrata, PA)
- 90+ days ago
- Lancaster, PA (10 miles from Ephrata, PA)
- 90+ days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....
In PersonDemographic Data for Ephrata, PA
Moving to Ephrata, PA? Find some basic demographic data about Ephrata, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ephrata, PA
Highest Education Level
Customer Services in Ephrata, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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