Customer Service Jobs in Emmaus, PA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Easton, PA (21 miles from Emmaus, PA)
- 3 hours ago
- Easton, PA (21 miles from Emmaus, PA)
- 3 hours ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Customer Service Representative
- Temple, PA (21 miles from Emmaus, PA)
- 1 day ago
- Temple, PA (21 miles from Emmaus, PA)
- 1 day ago
Two plus years of customer service experience, preferably within a financial institution. Diamond Credit Union is an Equal Opportunity Employer....
Call Center Customer Service Representative
- Allentown, PA (6 miles from Emmaus, PA)
- 1 day ago
- Allentown, PA (6 miles from Emmaus, PA)
- 1 day ago
Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns....
Customer Service Associate - Temporary
- Allentown, PA (6 miles from Emmaus, PA)
- 2 days ago
- Allentown, PA (6 miles from Emmaus, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Palmer Township, PA (16 miles from Emmaus, PA)
- 2 days ago
- Palmer Township, PA (16 miles from Emmaus, PA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Up to $23/Hour for a Customer Service Representative
- Green Lane, PA (11 miles from Emmaus, PA)
- 3 days ago
- Green Lane, PA (11 miles from Emmaus, PA)
- 3 days ago
Up to $23/Hour for a Customer Service Representative!...
Distribution Customer Service Representative
- Breinigsville, PA (8 miles from Emmaus, PA)
- 3 days ago
- Breinigsville, PA (8 miles from Emmaus, PA)
- 3 days ago
Other responsibilities include answering/routing telephone calls, greeting visitors, scheduling and other clerical duties as directed by Customer Service Supervisor or Office Manager....
Floating Customer Service Representative
- Doylestown, PA (23 miles from Emmaus, PA)
- 4 days ago
- Doylestown, PA (23 miles from Emmaus, PA)
- 4 days ago
Provide outstanding customer service while exhibiting a professional demeanor at all times....
Remote --- Customer Service Representative
- Easton, PA (21 miles from Emmaus, PA)
- 5 days ago
- Easton, PA (21 miles from Emmaus, PA)
- 5 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkSenior Customer Care Representative
- Allentown, PA (6 miles from Emmaus, PA)
- 5 days ago
- Allentown, PA (6 miles from Emmaus, PA)
- 5 days ago
May participate in call monitoring and provide feedback if needed. Completes any/all tasks delegated by management....
- Doylestown, PA (23 miles from Emmaus, PA)
- 6 days ago
- Doylestown, PA (23 miles from Emmaus, PA)
- 6 days ago
Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....
- Nazareth, PA (19 miles from Emmaus, PA)
- 6 days ago
- Nazareth, PA (19 miles from Emmaus, PA)
- 6 days ago
Location: 3791 Easton-Nazareth Hwy. Easton, PA 18045 Availability Requirement for this role: Applying to this requisition allows you to be considered for multiple opportunities. Please provide as...
Retail Customer Service Associate
- Temple, PA (21 miles from Emmaus, PA)
- 8 days ago
- Temple, PA (21 miles from Emmaus, PA)
- 8 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5314 Allentown Pike, Temple, PA...
Customer Service Representative - Work From Home
- Royersford, PA (22 miles from Emmaus, PA)
- 9 days ago
- Royersford, PA (22 miles from Emmaus, PA)
- 9 days ago
FT Customer Service Representative - Work From Home Location: Royersford [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service...
Remote WorkCustomer Service Representative
- Chalfont, PA (22 miles from Emmaus, PA)
- 10 days ago
- Chalfont, PA (22 miles from Emmaus, PA)
- 10 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Demographic Data for Emmaus, PA
Moving to Emmaus, PA? Find some basic demographic data about Emmaus, PA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Emmaus, PA
Highest Education Level
Customer Services in Emmaus, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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