Customer Service Jobs in Elizabethtown, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 58 Jobs

Hiring Now Billing / Customer Service Representative in Lititz, PA!

  • Lititz, PA (16 miles from Elizabethtown, PA)
  • 2 hours ago
  • Lititz, PA (16 miles from Elizabethtown, PA)
  • 2 hours ago

We have openings for receptionist, data entry, customer service, customer service associate, customer service representative, customer service specialist, call center customer service, collections,...

Customer Service Associate

  • Ephrata, PA (23 miles from Elizabethtown, PA)
  • 6 hours ago
  • Ephrata, PA (23 miles from Elizabethtown, PA)
  • 6 hours ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Lancaster, PA (16 miles from Elizabethtown, PA)
  • 1 day ago
  • Lancaster, PA (16 miles from Elizabethtown, PA)
  • 1 day ago

Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills....

Customer Experience Associate

  • Enola, PA (22 miles from Elizabethtown, PA)
  • 1 day ago
  • Enola, PA (22 miles from Elizabethtown, PA)
  • 1 day ago

Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative

  • Lancaster, PA (16 miles from Elizabethtown, PA)
  • 1 day ago
  • Lancaster, PA (16 miles from Elizabethtown, PA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Susquehanna Printing Company- PT and FT Customer Service Representative Circulation

  • Lancaster, PA (16 miles from Elizabethtown, PA)
  • 1 day ago
  • Lancaster, PA (16 miles from Elizabethtown, PA)
  • 1 day ago

The Customer Service Representative has the primary responsibility for providing customer service to customers and circulation carriers....

Customer Service Associate

  • Harrisburg, PA (16 miles from Elizabethtown, PA)
  • 2 days ago
  • Harrisburg, PA (16 miles from Elizabethtown, PA)
  • 2 days ago

Join Us as an Inbound Customer Service Representative and Start Your Next Adventure! Are you a customer service pro with a strong work history and a knack for problem-solving?...

Customer Service Representative - 042925 -3728228

  • Ephrata, PA (23 miles from Elizabethtown, PA)
  • 2 days ago
  • Ephrata, PA (23 miles from Elizabethtown, PA)
  • 2 days ago

FLSA Status: Non-Exempt Summary Interviews customers, gather information, and records interview information into computer for customer service by performing the following duties: Essential Duties and...

Customer Service Representative

  • Harrisburg, PA (16 miles from Elizabethtown, PA)
  • 4 days ago
  • Harrisburg, PA (16 miles from Elizabethtown, PA)
  • 4 days ago

.- That includes going beyond the initial inquiry and asking the unasked question to the member to ensure you are providing the most complete customer service experience that you can for our members...

Bilingual Spanish Customer Service Representative - Remote

  • Harrisburg, PA (16 miles from Elizabethtown, PA)
  • 7 days ago
  • Harrisburg, PA (16 miles from Elizabethtown, PA)
  • 7 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Customer Service Representative

  • Harrisburg, PA (16 miles from Elizabethtown, PA)
  • 7 days ago
  • Harrisburg, PA (16 miles from Elizabethtown, PA)
  • 7 days ago

Customer Service experience - Call Center preferred, but not necessary 4. Strong attendance record 5. Reliable transportation or ability to travel on the bus route 6....

Customer Service Representative

  • Ephrata, PA (23 miles from Elizabethtown, PA)
  • 7 days ago
  • Ephrata, PA (23 miles from Elizabethtown, PA)
  • 7 days ago

Ability to troubleshoot moderately complex customer service calls. Ability to handle moderate level customer complaints....

Customer Service Representative

  • York, PA (17 miles from Elizabethtown, PA)
  • 7 days ago
  • York, PA (17 miles from Elizabethtown, PA)
  • 7 days ago

Description The Conrad Company is looking for an onsite Customer Service Associate at our PennAir facility in York, PA....

Customer Service Representative

  • Mechanicsburg, PA (22 miles from Elizabethtown, PA)
  • 7 days ago
  • Mechanicsburg, PA (22 miles from Elizabethtown, PA)
  • 7 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Relations Specialist

  • Camp Hill, PA (17 miles from Elizabethtown, PA)
  • 7 days ago
  • Camp Hill, PA (17 miles from Elizabethtown, PA)
  • 7 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Demographic Data for Elizabethtown, PA

Moving to Elizabethtown, PA? Find some basic demographic data about Elizabethtown, PA below.


Local
National
31,163
519
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Elizabethtown, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Elizabethtown, PA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Elizabethtown, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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